Collections Specialist

Card MRI Rizal Bank, Inc. Microfinance-Oriented Rural Bank; Rizal; On-site; PHP 100,000 - 400,000; Full time

Job summary

A local microfinance bank in Rizal is seeking a Collections Officer to manage overdue accounts, communicate with clients, and resolve payment issues. The ideal candidate should have a diploma in finance or business and possess strong credit analysis capabilities. This role primarily involves office work, but some travel to meet clients is required.

Qualifications

• Less than 1 year of relevant experience in collections or credit analysis.
• Excellent communication skills, detail-oriented, and a determined problem-solver.

Responsibilities

• Manage and oversee the collections process for overdue accounts.
• Communicate with customers to resolve payment issues and ensure timely payments.
• Maintain accurate records of all collection activities.
• Collaborate with the finance team to analyze overdue accounts.
• Generate reports on collections metrics and account statuses.
• Handle customer inquiries and disputes professionally.

Skills

Proficiency in driving to visit clients

Strong credit analysis capabilities

Adept in credit investigation

Education

Diploma in finance, business, or a related field

Job description

• Manage and oversee the collections process for overdue accounts.
• Communicate with customers to resolve payment issues and ensure timely payments.
• Maintain accurate records of all collection activities.
• Collaborate with the finance team to analyze overdue accounts.
• Generate reports on collections metrics and account statuses.
• Handle customer inquiries and disputes professionally.

• Educational Qualifications: A diploma in finance, business, or a related field is required.
• Experience Level: Less than 1 year of relevant experience in collections or credit analysis.
• Skills and Competencies: Proficiency in driving to visit clients, strong credit analysis capabilities, and adept in credit investigation.
• Responsibilities and Duties: Manage client accounts, perform collections, analyze credit reports, and resolve discrepancies.
• Working Conditions: Primarily office-based, with occasional travel required for client meetings.
• Qualities and Traits: Excellent communication skills, detail-oriented, and determined problem-solver.