Collections & ROPA Management Head

Hammerjack Pty Ltd; Philippines; On-site; PHP 500,000 - 1,000,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking an Asset Recovery Manager to lead nationwide collection efforts for City Savings Bank's mass-market loan portfolios, including salary, pension, and motorcycle loans. The role focuses on strategic recovery, repossession and liquidation of foreclosed assets, and coordination with government agencies to resolve remittances, while ensuring BSP compliance.

Successful candidates will drive data-driven strategies and oversee vendors to meet service

Responsibilities

• Strategic Recovery: Execute data-driven collection strategies to minimize Non-Performing Loans (NPL) across consumer and microfinance portfolios.
• ROPA Lifecycle: Direct the repossession, warehousing, and rapid liquidation of foreclosed assets, utilizing dynamic pricing for fast-depreciating inventory.
• Remittance Management: Lead institutional coordination with DepEd (APDS), GSIS, and SSS to resolve unremitted deductions.
• Vendor Oversight: Accredit, manage, and audit Third-Party Collection and Repossession Agencies to enforce strict SLAs and BSP compliance.
• Regulatory Compliance: Ensure all recovery practices adhere to BSP regulations, data privacy laws, and fair collection standards.

Job description

Role Objective

Drive nationwide asset recovery, delinquency management, and asset liquidation. This role optimizes the end-to-end collections lifecycle tailored to City Savings Bank's core mass-market portfolios: salary, pension, and motorcycle loans.

Core Responsibilities

• Strategic Recovery: Execute data-driven collection strategies to minimize Non-Performing Loans (NPL) across consumer and microfinance portfolios.
• ROPA Lifecycle: Direct the repossession, warehousing, and rapid liquidation of foreclosed assets, utilizing dynamic pricing for fast-depreciating inventory.
• Remittance Management: Lead institutional coordination with DepEd (APDS), GSIS, and SSS to resolve unremitted deductions.
• Vendor Oversight: Accredit, manage, and audit Third-Party Collection and Repossession Agencies to enforce strict SLAs and BSP compliance.
• Regulatory Compliance: Ensure all recovery practices adhere to BSP regulations, data privacy laws, and fair collection standards.