Collections & ROPA Management Head

City Savings Bank; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

City Savings Bank is seeking an experienced asset recovery professional to drive nationwide delinquency management and asset liquidation. You will optimize end-to-end collections for mass-market portfolios including salary, pension, and motorcycle loans, guiding repossession, warehousing, and rapid liquidation with dynamic pricing.

The role requires coordinating with regulators and third-party agencies to ensure BSP compliance and data privacy, while maintaining ethical collection standards

Responsibilities

• Strategic Recovery: Execute data-driven collection strategies to minimize Non-Performing Loans (NPL) across consumer and microfinance portfolios.
• ROPA Lifecycle: Direct the repossession, warehousing, and rapid liquidation of foreclosed assets, utilizing dynamic pricing for fast-depreciating inventory.
• Remittance Management: Lead institutional coordination with DepEd (APDS), GSIS, and SSS to resolve unremitted deductions.
• Vendor Oversight: Accredit, manage, and audit Third-Party Collection and Repossession Agencies to enforce strict SLAs and BSP compliance.
• Regulatory Compliance: Ensure all recovery practices adhere to BSP regulations, data privacy laws, and fair collection standards.

Job description

Drive nationwide asset recovery, delinquency management, and asset liquidation. This role optimizes the end-to-end collections lifecycle tailored to City Savings Bank’s core mass-market portfolios: salary, pension, and motorcycle loans.

Core Responsibilities

• Strategic Recovery: Execute data-driven collection strategies to minimize Non-Performing Loans (NPL) across consumer and microfinance portfolios.
• ROPA Lifecycle: Direct the repossession, warehousing, and rapid liquidation of foreclosed assets, utilizing dynamic pricing for fast-depreciating inventory.
• Remittance Management: Lead institutional coordination with DepEd (APDS), GSIS, and SSS to resolve unremitted deductions.
• Vendor Oversight: Accredit, manage, and audit Third-Party Collection and Repossession Agencies to enforce strict SLAs and BSP compliance.
• Regulatory Compliance: Ensure all recovery practices adhere to BSP regulations, data privacy laws, and fair collection standards.