Collections Practitioner (Online Interview)

J-K Network Services; Quezon City; On-site; PHP 406,224 - 486,576; Full time

Job summary

A leading IT company in Quezon City is looking for a Collections Practitioner to manage account reconciliations and customer refunds. Ideal candidates are open to a non-bachelor's degree and have 1-3 years of experience in accounts receivable and customer service, preferably in a BPO setting. The position requires negotiation skills and the ability to process aging reports. Working hours are Monday to Friday, night shift, with an onsite work setup and a salary offer of Php 40,000.

Qualifications

• At least 1-3 years experience in AR & collection role.
• Experience in Customer Service/AR support is an advantage.
• Experience working in a BPO company.

Responsibilities

• Process daily and/or month-end account reconciliations.
• Review/prepare customer refunds for duplicate or overpayments.
• Preparation of weekly aging report and prioritize accounts.
• Account review for credit releases.
• Negotiate payment plans.

Skills

Account reconciliation

Customer service

Negotiation

AR support

Education

Non-Bachelor's Degree

Job description

Overview

Company: This company is one of the most largest IT company not only here in the Philippines but also in other country. They also focus on specializing It software, Hardware and AI tools.

Position: Collections Practitioner

Company Industry: IT Company

Location: UP Ayala Technohub | Eastwood

Salary Offer: Php 40,000

Work Schedule: Monday - Friday - Night Shift

Work Set Up: Work Onsite

Responsibilities

• Process daily and/or month-end Account reconciliations - spread sheets such as daily cash log.
• Review/prepare customer refunds for duplicate payments, over payments, and payments to incorrect company
• Preparation of weekly aging report and prioritize accounts based on overdue status
• Account review for credit releases
• Negotiate payment plans

Qualifications

• Job Requirements:
• Open for Non Bachelor's Degree.
• At least 1-3 years experience in AR & collection role .
• Experience in Customer Service/AR support or handling customer inquiries is an advantage.
• Experience working in a BPO company.
• Amendable to attend online interview.
• Amendable to start as soon as possible.

Recruitment Process

1. Initial Interview
2. Communications Skills Assessment
3. Final Interview
4. Job Offer