Collections Associate (Online Interview)

J-K Network Services; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A prominent IT company in Quezon City is seeking a Collections Associate to manage invoice collections and client inquiries. The ideal candidate should have a Bachelor's Degree and at least 2-3 years of experience in collections and billing within a BPO environment. Responsibilities include independently collecting past-due invoices and collaborating with other departments to resolve customer issues. A nightshift schedule is required, along with the ability to work onsite. Performance bonuses and health insurance are part of the compensation package.

Qualifications

• At least 2 to 3 years of relevant experience in collections, billing and invoicing in a BPO company.
• Amenable to nightshift schedule.
• Willing to work in Quezon City.

Responsibilities

• Answer internal and external clients' questions in a hectic environment.
• Independently collect past-due invoices and communicate with clients.
• Work with departments on cash applications or invoices.
• Manage account reconciliations and use spreadsheets effectively.

Skills

Collections experience

Billing and invoicing

Communication skills

Organizational skills

Education

Bachelor's Degree

Job description

Collections Associate (ONLINE INTERVIEW)

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Position: Accounts Receivable Collections Associate

Company Industry: IT Company

Work Location: Quezon City

Work Schedule: Nightshift

Work Set Up: Work onsite

Job Requirements

• Bachelor Degree Holder
• At least 2 to 3 years of relevant experience in Collections, billing and invoicing in a BPO company
• Amenable to nightshift scheduleCan start as soon as possible
• Willing to work in Quezon City

Job Responsibilities

• Answering internal and external clients' phone and email questions in a hectic, highly complex environment
• To independently collect past-due invoices, reach out to clients by phone, email, or portal.
• Work with other company departments on cash applications or invoices/billings to independently reconcile complex accounts and help resolve customer issues quickly.
• The organizational, communication, and technology skills necessary to efficiently handle, prioritize, and resolve present client concerns and handle payments.
• To manage account reconciliations on a daily or monthly basis, use spreadsheets such as the daily cash log.

Recruitment Process

• Initial Interview
• Assessment
• Final Interview
• Job Offer

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Working Location

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