Cold Caller – Merchant Services

Remote VA; Davao Region; Remote; PHP 100,000 - 400,000; Full time

Job summary

A virtual assistance company is seeking a Cold Caller to engage prospective clients in the merchant services industry. The ideal candidate should possess excellent communication skills and prior cold calling experience. Responsibilities include making outbound calls, setting appointments, and achieving targets. This remote position offers flexibility to work independently.

Qualifications

• Fluent in English with a neutral or professional accent.
• Proven experience in cold calling, preferably in merchant services.
• Self-motivated and able to work with minimal supervision.

Responsibilities

• Make outbound calls to potential clients.
• Engage prospects in professional conversations.
• Set appointments for the sales team.

Skills

Excellent Communication Skills

Sales and Persuasion Skills

Organizational and Time Management Skills

Tools

CRM Tools

Job description

Job Title: Cold Caller – Merchant Services

Permanent Remote

Work Schedule: M-F 9 AM- % PM EST ( US time)

Job Overview:
We are looking for a motivated and professional Cold Caller to join our team in the merchant services industry. The ideal candidate will have excellent communication skills, a confident speaking voice, and prior experience in cold calling. You will be responsible for engaging with potential clients, introducing our services, overcoming objections, and scheduling qualified appointments.

Key Responsibilities:

• Make outbound calls to potential clients to introduce merchant services and payment solutions.
• Engage prospects in professional conversations to understand their business needs.
• Effectively handle objections and provide clear, persuasive responses.
• Set appointments for the sales team with qualified prospects.
• Maintain accurate records of calls, leads, and outcomes in the CRM system.
• Achieve or exceed daily/weekly calling and appointment-setting targets.
• Work independently while contributing to the overall team’s success.

Preferred Skills (a plus):

• Knowledge of merchant services or payment processing solutions.
• Experience working with CRM tools for tracking leads and performance.

Requirements

Qualifications:

• Fluent in English with a neutral or professional accent.
• Proven experience in cold calling, preferably in merchant services, payments, or financial services.
• Strong sales and persuasion skills with the ability to handle objections confidently.
• Self-motivated, results-driven, and able to work with minimal supervision.
• Excellent organizational and time management skills.