The Cluster Sous Chef is accountable for the culinary performance of the El Nido Cluster. The role directs the end-to-end culinary process, upholds group standards, and delivers a dining experience consistent with the brand.
Culinary Operations
- Direct the full culinary cycle, from menu planning and sourcing to production, plating, and service.
- Oversee all dining experiences, including breakfast, à la carte, tasting menus, in-villa and island dining, chef’s tables, and private events.
- Conduct daily briefings, line checks, and pre-service tastings.
- Command the pass during peak and VIP services.
Menu Development and Culinary Standards
- Design menus and execute the Group Executive Chef’s culinary vision, and propose new dishes, seasonal menus, and signature experiences.
- Establish and enforce recipe, plating, and portion standards across all outlets.
- Benchmark menus against global culinary trends and luxury competitors.
Reporting and Communication
- Submit weekly reports on food cost, inventory, menu performance, guest feedback, staffing, and incidents.
- Align daily with the Property Head on occupancy, VIP arrivals, events, and guest concerns.
- Escalate matters requiring group-level decisions.
Sourcing, Cost and Inventory Control
- Deliver food cost targets without compromising quality.
- Approve market lists and requisitions.
- Reduce food waste through yield management and wastage tracking.
Food Safety and Sustainability
- Enforce HACCP standards and compliance with Philippine FDA and local sanitation regulations.
- Maintain complete food safety records, including temperature logs, labelling, cleaning schedules, and pest control.
- Lead kitchens through internal, brand, and government audits, and close out findings promptly.
- Champion sustainability practices, including responsible sourcing, plastic reduction, and waste segregation.
People Leadership and Development
- Manage rosters that balance guest demand, labour cost, and staff wellbeing.
- Train the team and evaluate team members on techniques, plating, food safety, and guest engagement, including cross-training between sections.
Equipment and Workplace Safety
- Maintain kitchen equipment through preventive maintenance with Engineering.
- Recommend capital investments in equipment and plating ware.
- Enforce workplace and fire safety, and the safe handling of gas, knives, and chemicals.
- Supervise stewarding standards for cleanliness and chemical control.
Guest Experience
- Deliver personalized dining by coordinating guest preferences, allergies, and celebrations with butlers and service teams.
- Create signature moments such as chef’s table dinners, in-villa experiences, and cooking demonstrations.
- Engage with guests during service and VIP occasions with warmth and discretion.
- Act on guest feedback and online reviews, and share learnings with the team.