Cluster Business Intelligence Manager – Philippines, Vietnam & Korea

Rhenus SE & Co. KG; Muntinlupa; On-site; PHP 400,000 - 600,000; Full time

Job summary

A logistics company in Metro Manila is looking for a candidate skilled in CRM management, sales controlling, and marketing support. The role involves ensuring data accuracy in CRM systems, leading sales support teams, and developing marketing materials. Ideal for those who excel in relationship building and sales performance monitoring.

Responsibilities

• Serve as CRM Super User, ensuring accurate data integrity and system updates.
• Train users, manage account-linked access, and provide regular CRM reporting.
• Monitor sales activities and KPIs, ensuring all leads, opportunities, and meetings are properly recorded.
• Lead the Sales Support team in monitoring quotations and identifying opportunities.
• Track pipeline performance, campaign effectiveness, and KPI compliance.
• Analyze lost accounts to identify trends and improvement opportunities.
• Manage charge code reporting for accurate sales and cost tracking.
• Research potential customers and market opportunities across media and industry sources.
• Build and maintain strong relationships across the Rhenus network to support long-term partnerships.
• Develop and manage sales tools, including presentations, flyers, and case studies.
• Maintain and update commercial marketing materials.
• Coordinate with regional marketing for market intelligence and social media initiatives.
• Support the annual customer survey process.
• Assist with trade lane development projects, including market research, lead generation, and performance monitoring.
• Support other tasks as assigned by commercial leaders.

Job description

CRM Management & Reporting

• Serve as CRM Super User, ensuring accurate data integrity and system updates.
• Train users, manage account-linked access, and provide regular CRM reporting.
• Monitor sales activities and KPIs, ensuring all leads, opportunities, and meetings are properly recorded.

Sales Controlling

• Lead the Sales Support team in monitoring quotations and identifying opportunities.
• Track pipeline performance, campaign effectiveness, and KPI compliance.
• Analyze lost accounts to identify trends and improvement opportunities.
• Manage charge code reporting for accurate sales and cost tracking.

Lead Generation

• Research potential customers and market opportunities across media and industry sources.
• Build and maintain strong relationships across the Rhenus network to support long-term partnerships.

Marketing

• Develop and manage sales tools, including presentations, flyers, and case studies.
• Maintain and update commercial marketing materials.
• Coordinate with regional marketing for market intelligence and social media initiatives.
• Support the annual customer survey process.

Trade Lane Development Support

• Assist with trade lane development projects, including market research, lead generation, and performance monitoring.
• Support other tasks as assigned by commercial leaders.