Cloud Security Manager

TeleTech Holdings, Inc.; Manila; On-site; PHP 4,935,224 - 7,402,837; Full time

Benefits offered by this job

Supportive of career development

Inclusive culture

Paid time off (PTO)

Wellness and healthcare benefits

Tuition reimbursement

Job summary

TeleTech Holdings, Inc. is seeking a Manager, Cloud Security to lead a team focusing on securing cloud platforms. You will direct operations, manage vulnerabilities, and ensure compliance with security frameworks. This role requires 10+ years in technology, with 5+ in leadership positions, and a strong grasp of cloud security practices.

Join a culture that promotes professional development and inclusivity while offering competitive compensation, wellness benefits, and a supportive work environment.

Qualifications

• 10+ years of progressive technology experience, including 5+ years in a security leadership role.
• 7+ years of experience in cybersecurity, with at least 3 years focused on cloud security.
• Proven ability to translate complex technical risks into clear, business-focused language.

Responsibilities

• Lead the Cloud Security team, ensuring effective staffing and operational efficiency.
• Oversee Cloud Posture and Vulnerability Management for cloud environments.
• Define, track, and report on KPIs for cloud security.

Skills

Cloud security leadership

Cybersecurity understanding

Network security

DevSecOps practices

Strong communication skills

Education

Bachelor’s degree in computer science, IT, or related field

Cloud certifications (CCSP, AWS Security Specialty, etc.)

Tools

AWS

Azure

GCP

CSPM tools

CNAAP

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Manager, Cloud Security, working remotely in Metro Manila Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll Be Doing

You will lead and oversee the organization’s Cloud Security team, enforcing the security architecture, policies, and controls that safeguard our organization’s cloud platforms. This role blends technical depth, leadership, and strategic planning to protect cloud workloads from evolving threats., and contributes to strategic security decisions.

During a Typical Day, You’ll

• Direct and manage the Cloud Security team, ensuring effective staffing, training, and operational efficiency.
• Oversee Cloud Posture and Vulnerability Management for enterprise and client cloud environments.
• Ensure continuous monitoring and finding resolution of cloud infrastructure (AWS, Azure, GCP) findings out of CSPM/CNAAP tooling.
• Define, track, and report on KPIs for cloud posture and vulnerability management.
• Identify, assess, and govern mitigation of cloud-related risks through continuous monitoring and threat modeling.
• Ensure adherence to frameworks such as SOC2, FedRamp, ISO 27001, NIST, PCI DSS, and HIPAA. Verify security controls are implemented and functioning as designed.
• Manage cloud security tools (CSPM, CWPP, CNAAP) and integrate them into operational workflows. Act as the alternate escalation point for critical security issues, making decisions to ensure business continuity.
• Mentor cloud security engineers and analysts, drive a culture of security awareness.
• Collaborate with cloud providers, internal teams, and external auditors.

What You Bring to the Role

• 10+ years of progressive technology experience, including 5+ years in a security leadership role.
• Bachelor’s degree in computer science, IT, or related field.
• Cloud certifications such as CCSP, AWS Security Specialty, Azure Security Engineer, or Google Professional Cloud Security Engineer.
• 7+ years of experience in cybersecurity, with at least 3 years focused on cloud security.
• Strong understanding of network security, encryption, IAM, and DevSecOps practices.
• Hands‑on experience with AWS, Azure, or GCP security services.
• Proven ability to translate complex technical risks into clear, business‑focused language for senior leadership.

What You Can Expect

• Supportive of your career and professional development.
• An inclusive culture and community‑minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Ask us about our paid time off (PTO) and wellness and healthcare benefits.
• And yes… a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement).

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different viewpoints and for you to bring value to the table in your own unique way.

Visit https://mybenefits.ttec.com/ for more information.