Clinical Training Lead – On-site US Healthcare Programs

Gratitude Philippines

Manila

On-site

PHP 600,000 - 1,000,000

Full time

3 days ago

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Job summary

Gratitude Philippines is seeking a qualified Training Specialist – Clinical Programs to deliver impactful clinical training for licensed healthcare professionals supporting US managed care operations. The role leverages nursing and training expertise to build clinical competency, strengthen quality standards, and sustain continuous learning across clinical teams.

The ideal candidate is a licensed RN (PHRN and USRN) with NCLEX, 3+ years clinical experience, and 1–2 years in clinical training.

Qualifications

BSN from an accredited nursing program.
Active Philippine Registered Nurse (PHRN) license.
Active and unrestricted US Registered Nurse (USRN) license.
Must have passed the NCLEX examination.
Minimum 3 years of clinical experience.
Minimum 1–2 years in clinical training, education, or facilitation.
Strong understanding of US managed care, UM/UR, and HIPAA/PHI.
Excellent facilitation, communication, presentation, and clinical documentation skills.

Responsibilities

Facilitate onboarding, pre-production, and continuing education training for clinical staff.
Develop and deliver modules covering UM, UR, CM workflows, clinical documentation, HIPAA/PHI, and clinical protocols.
Conduct skills validations, case simulations, and competency assessments.
Develop, review, and update SOPs, job aids, and workflow guides.
Maintain audit-ready training records and competency files.
Identify knowledge gaps and recommend training interventions.
Collaborate with Operations, QA, and TA to address gaps and support training pipelines.
Promote continuous learning to meet operational, quality, and compliance expectations.