Clinical Practice Manager (PH RN/US RN)

Concentrix; Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Concentrix Manila seeks a senior nursing leader to establish and govern enterprise clinical practice standards, policies, and evidence-based guidelines. You will oversee clinical governance and workforce development across programs and service lines, aligning with client requirements.

The role requires RN license, BSN, MSN/MAN or higher, 8–10 years of nursing experience with leadership in clinical education; US healthcare payer/provider experience is preferred.

Qualifications

• Active RN license required.
• USRN license preferred but not required.
• 8–10 years of progressive nursing experience.

Responsibilities

• Establish and govern enterprise clinical practice standards, policies, procedures, and evidence-based guidelines.
• Lead Professional Nursing Governance initiatives for accountability, clinical excellence, ethical practice, and patient-centered care.
• Standardize clinical practices across programs and service lines to align with client requirements.
• Design and oversee enterprise clinical competency frameworks and assessments.
• Partner with Clinical Training, Quality, and Operations to improve workforce readiness and clinical capability.

Skills

Nursing leadership

Clinical governance

Workforce development

Quality improvement

Digital transformation

Education

BSN

MSN/MAN

PhD/EdD (preferred)

Job description

• Bachelor of Science in Nursing (BSN) required.
• Master's degree in Nursing (MSN/MAN) is required.
• Doctorate (PhD, DNP, DNS, EdD, or equivalent) is highly preferred.
• Active Registered Nurse (RN) license required.
• U.S. Registered Nurse (USRN) license preferred but not required.

Experience

• Minimum of 8-10 years of progressive nursing experience.
• Minimum of 1-2 years of direct bedside clinical experience is required in an acute care, specialty care, or other relevant clinical setting.
• Experience as a Clinical Instructor, Nurse Educator, Nursing Faculty, Staff Development Specialist, or Professional Practice Leader is required.
• Minimum of 5 years of leadership experience in Clinical Education
• Professional Practice, Quality, Accreditation, Clinical Governance, or Nursing Leadership.
• Experience supporting U.S. healthcare payer or provider operations is highly preferred

Key Responsibilities

Clinical Practice & Professional Governance

• Establish and govern enterprise clinical practice standards, policies, procedures, and evidence-based clinical guidelines.
• Lead Professional Nursing Governance initiatives that promote accountability, clinical excellence, ethical practice, and patient-centered care.
• Standardize clinical practices across healthcare programs and service lines while ensuring alignment with organizational objectives and client requirements.
• Serve as the organization's clinical authority on professional nursing practice. Clinical Competency & Workforce Development

Clinical Competency & Workforce Development

• Design and oversee enterprise clinical competency frameworks, competency assessments, validation processes, and certification programs.
• Lead peer review, clinical calibration, competency validation, and professional development initiatives.
• Develop standardized clinical onboarding, continuing education, and competency maintenance programs.
• Partner with Clinical Training & Quality to ensure workforce readiness and clinical capability development.

Accreditation, Regulatory & Compliance

• Lead organizational readiness for NCQA, URAC, CMS, Joint Commission, and other applicable accreditation or regulatory requirements.
• Oversee clinical audits, policy reviews, documentation standards, and compliance initiatives.
• Ensure clinical programs remain aligned with current healthcare regulations, professional standards, and evidence-based practice.

Clinical Content & Knowledge Management

• Oversee development, review, and governance of clinical policies, clinical guidelines, job aids, learning resources, and knowledge repositories.
• Ensure clinical content reflects current evidence-based practice, client requirements, and regulatory expectations.
• Support development of clinical simulations, competency assessments, and standardized clinical learning resources.

Clinical Quality & Performance Improvement

• Partner with Clinical Training, Quality, and Operations to improve workforce competency, clinical performance, and quality outcomes.
• Analyze quality trends, competency data, audit findings, and performance metrics to recommend strategic improvements.
• Lead initiatives that strengthen clinical governance, patient safety, and operational excellence.

Digital Transformation & AI Enablement

• Lead the integration of digital technologies and AI-enabled solutions to strengthen clinical practice, competency management, knowledge management, and workforce development.
• Champion innovation through the adoption of digital learning platforms, automation, analytics, and emerging healthcare technologies.
• Promote the responsible, ethical, and secure use of Artificial Intelligence (AI) in clinical education, competency management, documentation, and clinical governance.
• Partner with Technology, Clinical Training & Quality, and Operations teams to implement digital solutions that improve collaboration, learning effectiveness, and clinical performance.
• Monitor emerging healthcare technologies and industry trends to continuously enhance organizational clinical capabilities.

Leadership & Stakeholder Management

• Provide strategic guidance to Operations, Training, Quality, Recruitment, Compliance, and Executive Leadership on clinical practice standards and professional nursing governance
• Build collaborative partnerships with physicians, nursing leaders, clients, and cross-functional stakeholders.
• Represent the organization during client meetings, accreditation activities, governance discussions, and strategic clinical initiatives.
• Mentor clinical leaders and foster a culture of continuous learning, innovation, and professional excellence.
• Establish and maintain enterprise clinical practice standards across all clinical healthcare programs.
• Develop and sustain clinical policies, guidelines, and evidence-based best practices.
• Standardize clinical workflows and clinical decision-making frameworks enterprise-wide.
• Serve as the organization's primary clinical subject matter expert and clinical authority.
• Ensure alignment with client requirements and professional nursing practice standards.