Clinical Insights Analyst

Eucalyptus; Makati; Hybrid; PHP 900,000 - 1,100,000; Full time

Benefits offered by this job

Health coverage

Wellness budget

Transport allowance

13th-month pay

Job summary

Eucalyptus is seeking licensed healthcare professionals to join our Manila-based clinical operations team. You will conduct audits of care-team performance, analyze data insights, and support safety and quality improvements in collaboration with our Australia team.

This role involves remote collaboration with Australian colleagues, drafting patient education materials, and contributing to a growing global digital healthcare platform.

Qualifications

• Licensed healthcare professional (doctor, pharmacist, nurse, or dietitian) with at least 1 year of post-registration clinical experience.
• Comfortable using computers and digital tools; Google Workspace and Mac experience a plus.

Responsibilities

• Conduct clinical audits of prescribing practitioners and other care team members, using data insights to assess consultations, documentation, and patient interactions against clinical standards.
• Present findings for review by the clinical team in Australia, contributing to safety and quality improvements.
• Communicate effectively with practitioners and patients, following established Australian protocols.
• Assist the Clinical Operations team with drafting patient education and information.
• Collaborate remotely with Australian colleagues and with the Eucalyptus team in Manila.
• Identify and recommend opportunities to improve quality and safety of clinical services.

Skills

Clinical audits

Data analysis

Documentation

Time management

Tools

Google Workspace

Mac

Job description

We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.

You’ll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.

We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally.

We hope that's you.

About The Role (What You’ll Be Doing)

• Conduct clinical audits of prescribing practitioners and other care team members, utilising data insights to assess consultations, documentation, and patient interactions against clinical standards
• Present your findings for review by the clinical team in Australia, contributing to the enhancement of the safety and quality of our clinical services.
• Communicate effectively with practitioners and patients, following established protocols from the Australian team.
• Assist the Clinical Operations team with general clinical tasks such as drafting patient education and information.
• Collaborate remotely with our Australian colleagues and work as part of our larger Eucalyptus team in Manila.
• Identify and recommend opportunities for improving the quality and safety of our clinical services.

About You (Who You Are)

• You are a licensed healthcare professional—a doctor, pharmacist, nurse, or dietitian— with at least 1 year of post-registration clinical experience.
• You are comfortable using computers and digital tools. Experience with Mac systems and Google Workspace (formerly G Suite) is a plus. While a background in AI, automation, or data management isn’t required, it will be considered an advantage.
• You are detail-oriented and process-driven, able to follow structured workflows with accuracy and consistency.
• You demonstrate strong time management skills and can efficiently prioritise tasks in a dynamic environment.
• Prior experience with clinical audits, quality improvement, or healthcare compliance is an added bonus—but not essential.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s What Makes Joining Euc Unique

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.