Clinic Staff | For Hemady, QC

Maxicare Health Care; Quezon City; On-site; PHP 250,000 - 450,000; Full time

Job summary

An established industry player in healthcare is seeking a compassionate Clinic Staff member to enhance patient experiences. In this role, you will be the welcoming face of the clinic, providing exceptional customer service and managing patient appointments efficiently. Your responsibilities will include maintaining accurate patient records and ensuring compliance with confidentiality policies. This position offers a competitive compensation package, including bonuses and comprehensive healthcare coverage, all while working alongside a dedicated team of medical professionals committed to patient care excellence. Join us in creating a supportive and patient-centric environment!

Benefits

15th-Month Pay Bonus

Optical and Medical Reimbursement

Comprehensive Healthcare Coverage

Quarterly Rice Subsidy

Vacation and Sick Leave

Loyalty Incentive

Retirement Plan

Opportunities for Career Growth

Qualifications

• Graduate of any 4-year medical allied course with customer service experience.
• Familiar with patient scheduling systems and electronic health records.

Responsibilities

• Provide exceptional customer service and manage patient appointments.
• Maintain patient records accurately and ensure compliance with policies.

Skills

Customer Service

Patient Scheduling

Basic Nursing Procedures

Data Protection Compliance

Problem Solving

Education

4-Year Medical Allied Course

Tools

Electronic Health Records System

Scheduling Software

Basic Office Applications

Job description

Are you a skilled and compassionate healthcare professional with a passion for delivering top-notch patient care? Your next career move awaits! We are inviting applications for the position of Clinic Staff for PCC Hemady.

Responsibilities:

1. Customer Service Excellence:
   • Be the friendly face and voice of our healthcare facility, ensuring each patient feels welcome and valued.
   • Provide exceptional customer service by addressing inquiries, concerns, and requests with empathy and professionalism.
   • Provide clear and concise information to patients about our services, procedures, and any necessary preparations.
2. Patient Scheduling:
   • Efficiently manage patient appointments, ensuring accurate scheduling and coordination.
   • Collaborate with healthcare providers and administrative staff to optimize appointment availability.
3. Maintaining Patient Records:
   • Accurately update and maintain patient information in the electronic health records system.
   • Ensure compliance with confidentiality and data protection policies.

Qualifications:

• Graduate of any 4-year medical allied course
• Previous experience in customer service, preferably in a healthcare setting
• Familiar with patient scheduling systems and electronic health records
• Able to perform basic nursing procedures – vital signs, patient assessment, etc.
• Ability to handle challenging situations with patience and professionalism
• Proficient in using scheduling software, electronic health records, and basic office applications
• Amenable to work in a rotational shifting schedule

Why Join Us?

You'll have the opportunity to collaborate with a community of dedicated medical professionals committed to consistently providing an excellent patient experience through preventive, primary, and specialty care. Additionally, relish in a competitive and generous compensation and benefits package, which includes:

• Guaranteed up to a 15th-month pay bonus
• Optical and medical reimbursement
• Comprehensive healthcare coverage benefits with access to the top tertiary hospitals in the country
• Quarterly rice subsidy
• Vacation and Sick Leave (convertible to cash)
• Loyalty Incentive
• Retirement Plan
• Opportunities for career growth
• And many more!

Join us in creating a welcoming and patient-centric environment where every individual's well-being is our top priority!