Client Solutions Consultant - Software and Application Engineering

Alloyed; Naga; Remote; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage

Paid time off

Group life insurance

Performance bonuses

Collaborative culture

Flexible schedule

Career growth

Inclusive team

Job summary

MicroSourcing is seeking a Client Solutions Consultant - Software and Application Engineering for a remote night-shift role. You will lead client discussions, oversee implementations, and ensure delivery readiness across partnerships.

Ideal candidates have 3–5 years in software/QA, IT, or related tech within a BPO, with strong SDLC, Agile, APIs, cloud, and security knowledge. Join a diverse, growth-focused team with global clients.

Qualifications

• Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
• 3–5 years in software development, SQA/testing, application support, or related technical field.
• 3–5 years in a BPO environment.
• Strong understanding of Software & Application Engineering services, SDLC, Agile, APIs, cloud, and security.
• Proven ability to lead client-facing conversations and collaborate across dispersed teams during 8:30 a.m.–5:30 p.m. EST.

Responsibilities

• Serve as SME during client discovery discussions.
• Lead implementations, onboarding, documentation, knowledge transfer, and delivery readiness for new partnerships.
• Coordinate across clients, delivery centers, recruiting, sales, and account management to manage plans, risks, and timelines.
• Partner with recruiting and operations to define job roles, craft evaluations, interview candidates, and train delivery teams.
• Provide post-launch advisory, investigate complex issues, and recommend corrective actions to optimize software delivery.

Skills

Software development

SQA/testing

Application support

BPO experience

SDLC

Agile

APIs

Cloud

Security

Client-facing

Independent work

Collaboration

Education

Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field

Tools

JavaScript

Python

SQL

AWS

Jira

Job description

Position: Software and Application Engineer

Location: Aseana, Parañaque City

Work setup & shift: Remote | Night Shift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Client Solutions Consultant - Software and Application Engineering

• Serve as the Software and Application Engineering subject matter expert during prospective and existing client discovery discussions.
• Lead implementations, onboarding activities, technical documentation, knowledge transfer, workflow validation, and delivery-readiness for new partnerships.
• Coordinate across clients, delivery centers, recruiting, sales, and account management teams to manage implementation plans, risks, and timelines.
• Partner with recruiting and operational teams to define job roles, craft evaluations, interview candidates, and support delivery team training.
• Provide post-launch advisory support, investigate complex technical issues, and recommend corrective actions to optimize software delivery.

What You Need

Non-negotiables

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 3-5 years of professional experience in software development, SQA/testing, application support, or a related technical field.
• 3-5 years of experience working within a business process outsourcing (BPO) environment.
• Strong functional understanding of Software & Application Engineering services, SDLC, Agile, APIs, cloud, and security considerations.
• Proven ability to lead client-facing conversations, work independently, and collaborate across dispersed teams during 8:30 a.m. to 5:30 p.m. Eastern Time.

Preferred skills/expertise

• Experience in client implementations, onboarding, technical discovery, solution design, process transitions, or pre-sales conversations.
• Prior experience as a technical lead, senior developer, QA lead, application support lead, or engineering supervisor.
• Proven ability to create technical documentation, such as requirements, user stories, process flows, architecture diagrams, API docs, or test plans.
• Familiarity with modern frameworks, databases, cloud platforms, dev tools, and issue-tracking systems (e.g., JavaScript, Python, SQL, AWS, Jira).
• Relevant certifications in Agile/Scrum, PMP, Cloud, ITIL, software testing, or experience with DevOps and AI-enabled development tools.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply