Client Solutions Associate Consultant

Northern Trust; Manila; On-site; PHP 360,000 - 540,000; Full time

Job summary

Northern Trust Manila office is seeking a detail-oriented professional to support client service delivery and digital product servicing activities. You will gather and analyze information, resolve standard problems, and collaborate with senior staff on complex cases.

The role emphasizes accurate, timely work within standardized procedures, with opportunity to mentor junior staff and contribute to a compliant, client-focused service culture.

Qualifications

• Bachelor's degree or higher required.
• Strong attention to detail and accuracy in work delivered on time.
• Effective written and verbal communication with colleagues, stakeholders, and clients.

Responsibilities

• Completes assigned deliverables using established procedures, tools, and guidelines.
• Supports client service delivery and digital product servicing activities.
• Gathers, organizes, and analyzes information to resolve standard problems.
• Builds and maintains transactional relationships to support service delivery.
• Provides updates and exchanges information with colleagues, stakeholders, and clients.

Skills

Attention to detail

Verbal communication

Written communication

Client service

Team collaboration

Microsoft Word

Microsoft Excel

PowerPoint

Problem solving

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Northern Trust Manila office is seeking a detail-oriented professional to support client service delivery and digital product servicing activities. You will gather and analyze information, resolve standard problems, and collaborate with senior staff on complex cases.

The role emphasizes accurate, timely work within standardized procedures, with opportunity to mentor junior staff and contribute to a compliant, client-focused service culture.