CLIENT SERVICES OFFICER

The Personal Wealth Client Services Officer is responsible for handling the administrative functions of the investment advisors and attending to basic inquiries regarding account opening, investment transactions, and core investment products, e.g., investment funds, PERA.

Responsibilities:

• Performs KYC and account opening
• Monitors and executes trades and transactions
• Monitors documentary and account management compliance
• Coordinates with clients and referrers to ensure compliance with documentary and transactional requirements
• Coordinates with various units for the fulfillment of account opening and trade transactions and for monitoring account compliance
• Attends to basic queries of branch on investment funds
• Handles investment queries from clients and referrers regarding account opening, investment transactions, and core investment products, e.g., investment funds, PERA.
• Assists the investment advisors and the Division Head in monitoring the team’s compliance in various internal and audit requirements

Qualifications:

• Graduate of any 4-year business course from reputable universities
• Has interest in investment, sales, and administrative functions
• Must earn mastery of investment sales process
• Must have sufficient understanding of relevant risks, internal policies, and external regulations
• Able to communicate basic product features and processes to internal and written communication
• Certification Requirements: AMLA Trainings/BPI Mandatory Courses, TOAPU CPCertified, PERA Certified, SEC Mutual Fund CIS