Client Services Lead: Data-Driven Campaigns (Hybrid)

Innity Philippines Inc.; Makati; Hybrid; PHP 720,000 - 1,200,000; Full time

Job summary

Innity Philippines Inc. is seeking a Client Services Manager to lead the Client Services team responsible for campaign implementation, servicing quality assurance, and process improvement.

The role focuses on delivering end-to-end QA, refining workflows, and driving data-driven insights for client campaigns. The ideal candidate will have a Bachelor's degree in Marketing/Communications or Business Management and at least 5 years in digital media or an advertising agency, with strong interpersonal

Qualifications

• Bachelor's degree in Marketing, Communication Arts, or Business Management.
• At least 5 years of working experience in the digital media or advertising agency is required.
• Excellent interpersonal and communication skills.
• Possess a strategic and analytical mind.

Responsibilities

• Oversee the Client Services team and campaign implementation.
• Provide end-to-end campaign quality assurance.
• Review, develop and refine internal processes.
• Analyze trends and translate data into insights and actions.
• Assist Sales and Strategy in media proposal preparations.
• Collaborate with Business Development on social media support for creators.
• Maintain healthy relationships with clients and partners.

Skills

Interpersonal communication

Strategic thinking

Analytical mindset

Project management

Service operations

Team supervision

Social media data analysis

Education

Bachelor's degree in Marketing, Communications or Business Management

Job description

Innity Philippines Inc. is seeking a Client Services Manager to lead the Client Services team responsible for campaign implementation, servicing quality assurance, and process improvement.

The role focuses on delivering end-to-end QA, refining workflows, and driving data-driven insights for client campaigns. The ideal candidate will have a Bachelor's degree in Marketing/Communications or Business Management and at least 5 years in digital media or an advertising agency, with strong interpersonal