Client Service Associate-Pool

BDO Unibank; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank, Inc. seeks a Client Service Associate to handle over‑the‑counter transactions with accuracy and timeliness. You will process deposits, withdrawals, payments and remittances while delivering courteous customer service and adhering to bank standards.

The role requires a business‑related degree, clear communication, and onsite work in Cubao. You will support product promotion and ensure compliance with policies and regulations.

Qualifications

• Bachelor's degree in business or related field.
• 1 year experience in branch operations preferred, fresh graduates welcome.
• Demonstrates clear and effective communication.

Responsibilities

• Performs start and end of day banking activities according to procedures.
• Provides customer service and may promote bank products and services.
• Handles deposits, withdrawals, payments, remittances and related tasks.
• Ensures compliance with bank policies and regulatory requirements.

Skills

Communicates clearly

Education

Bachelor's degree (Business preferred)

Job description

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Quezon City, National Capital Region, PH

Business Unit: Branch Banking Group

Department:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Cubao Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 29136

The BDO, BDO Unibank, and other BDO‑related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.