Client Service Associate — Banking Operations & Customer Care

BDO Unibank; Bais; On-site; PHP 201,000 - 290,000; Full time

Job summary

BDO Unibank, Inc. invites applications for a Client Service Associate to efficiently process over-the-counter transactions including cash and check deposits, withdrawals, payments and currency exchanges.

This role emphasizes accuracy and timeliness in everyday banking activities. Responsibilities include start and end of day banking procedures, ensuring compliance with bank policies and regulatory requirements, delivering excellent customer service, and supporting the promotion of the bank’s

Qualifications

• Completion of a Bachelor's degree, preferably in a Business course; Fresh graduates are welcome to apply.
• Proficient in computer and business applications.
• Effective oral and written communication skills.
• Good problem solving and numerical skills.
• Ability to multitask and can work well under pressure.

Responsibilities

• Perform start and end of day banking activities.
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements.
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services.
• Performs all other tasks that may be required from time to time.

Skills

Computer proficiency

Oral and written communication

Problem solving

Multitasking under pressure

Education

Bachelor's degree in Business

Job description

BDO Unibank, Inc. invites applications for a Client Service Associate to efficiently process over-the-counter transactions including cash and check deposits, withdrawals, payments and currency exchanges.

This role emphasizes accuracy and timeliness in everyday banking activities. Responsibilities include start and end of day banking procedures, ensuring compliance with bank policies and regulatory requirements, delivering excellent customer service, and supporting the promotion of the bank’s