Client Service Associate — Banking Operations

BDO Unibank; San Pablo; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.

The Client Service Associate will handle over-the-counter transactions including deposits, withdrawals, remittances, and more, ensuring accuracy and timeliness, while promoting the bank’s products where appropriate. The role is onsite in Los Baños, Laguna, requiring a Bachelor’s degree and preferably 1 year in branch operations; fresh graduates are welcome.

Qualifications

• Bachelor’s degree in Business or related field required or preferred.
• 1 year experience in branch operations preferred, fresh graduates welcome.
• Strong communication skills and customer service orientation.
• Willing to work onsite in Los Baños, Laguna.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the bank's clients; may promote bank products and services.
• Performs other duties as required.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree in Business or related field

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services.

The Client Service Associate will handle over-the-counter transactions including deposits, withdrawals, remittances, and more, ensuring accuracy and timeliness, while promoting the bank’s products where appropriate. The role is onsite in Los Baños, Laguna, requiring a Bachelor’s degree and preferably 1 year in branch operations; fresh graduates are welcome.