Client Service Associate — Banking Operations

BDO Unibank, Inc.; Makati; On-site; PHP 201,000 - 357,000; Full time

Job summary

BDO Unibank, Inc. in Makati is hiring a Client Service Associate to process deposits, withdrawals, payments, remittances and other transactions with accuracy and efficiency. You will work onsite in Makati and provide service that aligns with bank standards and customer expectations.

The role emphasizes clear communication, adherence to policies, and collaboration with branch teams. Fresh graduates are welcome, with opportunities for professional growth within a leading financial institution.

Qualifications

• Bachelor's degree in a business-related field.
• Experience in branch operations preferred but open to fresh graduates.
• Excellent communication skills.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

BDO Unibank, Inc. in Makati is hiring a Client Service Associate to process deposits, withdrawals, payments, remittances and other transactions with accuracy and efficiency. You will work onsite in Makati and provide service that aligns with bank standards and customer expectations.

The role emphasizes clear communication, adherence to policies, and collaboration with branch teams. Fresh graduates are welcome, with opportunities for professional growth within a leading financial institution.