Client Service Associate

BDO Unibank, Inc.; Tarlac City; On-site; PHP 240,000 - 320,000; Full time

Benefits offered by this job

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to accurately and efficiently process over-the-counter transactions including deposits, withdrawals, payments, foreign exchange, remittances and other routine banking activities in line with bank standards.

The role emphasizes strong customer service, adherence to policies, and timely processing. Onsite work at the Tarlac-J.Luna Branch is required, with opportunities to develop in a trusted industry leader.

Qualifications

• Bachelor’s degree in a business-related field.
• Experience in branch operations preferred (1 year), but fresh graduates are welcome.
• Required skill: Communicates clearly and effectively.
• Willing to work onsite in Tarlac-J.Luna Branch.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Skills

Communicates clearly

Education

Bachelor’s degree (business-related)

Job description

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BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Tarlac-J.Luna Branch.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.