Client Onboarding & Training Specialist

Valoroo; Philippines; On-site; PHP 400,000 - 700,000; Full time

Job summary

Valoroo is seeking an experienced Training Specialist to join our team permanently, focusing on improving logistics operations and staff skills. The role requires strong knowledge of logistics processes and the ability to communicate complex information effectively.

The ideal candidate will design, deliver, and evaluate training programs, conduct sessions both virtual and in-person, and collaborate with department heads to align content with business goals.

Qualifications

• At least 2 years as a trainer in logistics or similar field.
• Excellent English communication skills.
• Experience delivering virtual and in-person training sessions.
• Ability to design engaging training materials and manuals.

Responsibilities

• Design and deliver training programs for logistics staff.
• Facilitate sessions, workshops, and seminars for varying levels.
• Evaluate training effectiveness and adjust programs accordingly.
• Collaborate with management to identify training needs and goals.

Skills

Trainer experience

English communication

Facilitation

MS Office

Google Suite

Canva

Training material

Content development

Cross-functional collaboration

Education

Bachelor’s degree in Logistics

Business Administration

Advanced certification

Tools

MS Office

Google Workspace

Canva

Learning management systems

Job description

We are seeking an experienced Training Specialist to join our team permanently. The ideal candidate will be responsible for developing and delivering training programs to improve the logistics operations and skills of our staff. This role requires a deep understanding of logistics processes and the ability to effectively communicate complex information.

Key Responsibilities:

• Design, develop, and implement training programs for logistics personnel.
• Conduct training sessions, workshops, and seminars for staff at various levels.
• Evaluate the effectiveness of training programs and make necessary adjustments.
• Collaborate with management to identify training needs and develop strategies to address them.
• Maintain up-to-date knowledge of industry trends, technologies, and best practices.
• Provide ongoing support and guidance to logistics teams to ensure continuous improvement.
• Prepare training materials, manuals, and documentation.

Skills and Qualifications:

• Must have at least 2 years of experience as a Trainer
• With excellent English communication skills
• Experienced in virtual/in-person classroom facilitation, management, and content delivery
• Highly proficient in MS Office and Google Suite
• Canva and other related resources for creating training materials
• Knowledgeable in creating training materials, such as presentations, workshops, and e-learning modules that align with organizational goals.
• Can easily collaborate with departmental heads and subject matter experts to ensure training content is relevant and meets business objectives.
• Experience in using programs to monitor and assess the effectiveness of training programs and employee progress, making adjustments as needed to improve outcomes.
• Certified to facilitate one-on-one coaching and ongoing support to employees to reinforce learning and encourage development.

Educational Requirements:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field. Advanced degree or professional certification preferred.

Experience:

• Minimum of 2-5 years of experience in logistics or a related field, with at least 2 years in a training role.