Client Onboarding Administrator (Executive to Manager)

Kensington Corporate Management (S) Pte. Ltd.; Santo Niño 1st; Hybrid; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Professional Growth

Competitive Compensation

Flexible Work

Job summary

Kensington Corporate Management (S) Pte. Ltd.

in the Philippines seeks a motivated Client Onboarding Administrator to support onboarding of new clients and intermediaries, coordinating processes with the Client Relationship team and the Director, Head of Client Relationship. You will manage onboarding files, track action items, liaise with compliance on KYC/AML, and ensure documentation is complete and compliant.

Qualifications

• 1–2 years in financial or corporate services onboarding or due diligence roles.
• Basic understanding of KYC/AML is preferred.
• Experience with client onboarding processes and regulatory requirements is a plus.

Responsibilities

• Collaborate with internal teams to deliver onboarding requirements and ensure a positive client experience.
• Set up, manage, and maintain onboarding files, trackers, and status reports.
• Track timely follow up on onboarding action items and outstanding matters.
• Liaise with compliance team on KYC, AML, and regulatory requirements.
• Engage with clients to obtain KYC and due diligence documentation and follow up on outstanding requirements.
• Review onboarding documentation for completeness, accuracy, and regulatory compliance.
• Prepare and coordinate documentation for new business approval processes.
• Ensure smooth onboarding through cross-functional coordination.
• Identify and escalate high-risk or complex onboarding cases.

Skills

Client onboarding

KYC/AML understanding

Regulatory compliance

Communication

Organization

Education

Diploma or higher

Job description

[Your Next Opportunity]

We are looking for a motivated and detail-oriented Client Onboarding Administrator who will work closely with the Client Relationship department and the Director, Head of Client Relationship to support the onboarding activities of new clients and intermediaries. In this role, you will assist in coordinating the onboarding process, ensuring that client information and documentation are collected, reviewed, and processed accurately and in a timely manner.

You will work closely with internal teams to support a smooth onboarding experience. This role is ideal for someone who thrives in a fast-paced environment, attentive to detail, committed to delivering a high standard of client service while ensuring compliance with regulatory requirements.

[Your Role and Responsibilities]

• Collaborate with internal teams to deliver on client onboarding requirements and ensure a positive client experience
• Setup, manage, and maintain new business onboarding files, trackers, and status reports
• Track and drive timely follow up on onboarding action items and outstanding matters
• Liaise with compliance team on KYC, AML, and regulatory requirements
• Engage with clients to obtain KYC and due diligence documentation and follow up on outstanding requirements in a timely manner
• Review onboarding documentation to ensure completeness, accuracy, and compliance with internal and regulatory standards
• Prepare and coordinate documentation for new business approval processes
• Ensure a smooth and efficient onboarding process through effective coordination across cross-functional teams
• Identify and escalation high-risk or complex onboarding cases where necessary

[What We Are Looking For]

[Education]

• Diploma and above

[Skills and Experience]

• At least 1 to 2 years of experience in the financial or corporate services industry in client due diligence or onboarding administrative roles. Experienced candidates will be considered for a senior role and compensation will commensurate accordingly
• Basic understanding of KYC, AML, and client due diligence is preferred

[Traits]

• Organised: Effectively manage multiple tasks, prioritise workload, ensure accuracy, and follow through on responsibilities in a fast-paced environment
• Self-Motivated: Resilient under pressure, able to work both independently and collaboratively, taking ownership while meeting deadlines
• Strong Communication: Clear written and verbal communication

[What We Offer]

• Professional Growth – We value commitment and provide opportunities for professional development, industry exposure and professional memberships
• Competitive Compensation – Structured salary package with annual reviews, discretionary performance bonuses and a fixed bonus
• Flexible Work – Hybrid model with remote options giving you autonomy while ensuring productivity

We regret to inform you that only shortlisted candidates will be notified.