Client-Focused Digital Marketing Associate

Innovative Information Technology Solutions, Inc.; Pasig; On-site; PHP 279,000 - 446,000; Full time

Job summary

Innovative Information Technology Solutions, Inc. in Pasig, Metro Manila, is seeking a Digital Marketing Specialist to manage client social media, optimize campaigns, and deliver data-driven insights.

You will collaborate with cross-functional teams, prepare client reports, and train clients on product features. The role requires a Bachelor's degree in business or marketing, 1+ year in digital marketing, and strong communication skills.

Qualifications

• Bachelor's degree in Business, Marketing or related field.
• At least 1 year digital marketing experience: social media management, SEO/SEM, content marketing.
• Strong written and verbal communication skills.
• Excellent problem-solving and customer service skills.
• Proficiency with Meta Business Suite and Facebook Ads.
• Able to work well in a team and independently.
• Detail-oriented with strong multitasking abilities.

Responsibilities

• Respond to client inquiries and issues promptly via email, phone, chat, and social channels.
• Maintain high client satisfaction by providing accurate information to resolve problems.
• Create and manage client social media profiles; keep profiles up-to-date and engaging.
• Execute promotional social media ads for clients' products and services.
• Monitor client social channels and respond timely to inquiries and comments.
• Analyze digital marketing data to make data-driven improvement recommendations.
• Assist team leaders in managing projects for clients within time and budget.
• Collaborate with cross-functional teams to gather requirements and provide support.
• Prepare project reports, presentations, and client-facing documentation.
• Stay informed about clients' latest products and services; conduct product training as needed.
• Assist in developing product-related content for marketing and support.
• Utilize digital marketing expertise to optimize social campaigns, email marketing, and other channels.

Skills

Communication skills

Problem-solving

Customer service

Teamwork

Multitasking

Attention to detail

Education

Bachelor's degree in Business, Marketing or related field

Tools

Meta Business Suite

Facebook Ads

Job description

Innovative Information Technology Solutions, Inc. in Pasig, Metro Manila, is seeking a Digital Marketing Specialist to manage client social media, optimize campaigns, and deliver data-driven insights.

You will collaborate with cross-functional teams, prepare client reports, and train clients on product features. The role requires a Bachelor's degree in business or marketing, 1+ year in digital marketing, and strong communication skills.