Chat Support Representative-Dayshift-Back Office

Caldwell Communications; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A growing customer service company in Quezon City is seeking individuals to provide phone support and assist clients effectively. Open to college graduates and high school students with BPO experience. The position promises opportunities for career growth and a balanced work environment. Interested candidates are encouraged to apply now.

Benefits

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries

20% ND Maternity/Paternity Leave

Retirement/Life Insurance

Qualifications

• Open to candidates who completed college; no experience required.
• Can do onsite work.
• BPO experience is a plus but not necessary.

Responsibilities

• Answer phone calls and provide information to clients.
• Communicate with customers using phone or written correspondence.
• Check mail, fax, and internet mail for customer assistance.

Skills

Excellent English communication skills

Customer assistance

Education

Completed College or High School with BPO experience

Job description

Job Benefits

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities

• Answers phone calls and provides important information/assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answers participant questions, as well as talks to participants to achieve a full understanding of what critical information is being asked

What we’re looking for

• Open to Candidates Who Completed College; No Experience Required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35km
• Be part of a growing team and enjoy work-life balance. Apply now!