CES Sales Support Specialist

Xerox Philippines; Philippines; On-site; PHP 420,000 - 720,000; Full time

Job summary

Xerox Philippines seeks a highly organized CES Sales Support Specialist to accelerate revenue and support high-impact sales pursuits for Client Engagement Services.

The role is based in Cebu and requires coordinating deal qualification, RFP responses, pricing inputs, governance readiness, and cross-functional collaboration with Sales, Finance, Delivery, Legal, and Solution Architecture teams to improve pursuit quality and time to revenue.

Qualifications

• Bachelor's degree or related field preferred.
• Experience supporting sales pursuits, RFP processes, deal governance, pricing coordination, or contract-related workflows.
• Strong commercial acumen connecting scope, pricing, delivery assumptions, risk, and margin impact.
• Experience working cross-functionally with Sales, Finance, Delivery, Legal, and stakeholders.
• Knowledge of Salesforce/OnBase and governance processes is a plus.
• Excellent organizational and project coordination skills with ability to manage multiple deadlines.

Responsibilities

• Support new business, logo, and renewal opportunities by coordinating pursuit activities and deal readiness.
• Manage and improve deal qualification processes to prioritize high-value opportunities.
• Coordinate and support RFP responses, including scoring, content collaboration, timelines, and submission readiness.
• Partner with Sales, Finance, Delivery, Legal, and Solution Architecture to ensure complete, accurate inputs.
• Assist in developing pricing models, SOWs, and governance documentation.
• Review contracts, MSAs, SOWs, to identify obligations, risks, and gaps.
• Collaborate with finance and delivery to validate pricing assumptions, labor models, escalators, and third-party quotes.
• Work with solution architects to align feasibility, design, and commercial considerations.
• Lead or coordinate deal review prep, including BMPP readiness and executive support.
• Facilitate account team workshops and cross-functional review meetings to improve pursuit quality.
• Create and maintain opportunity documentation in Salesforce and OnBase.
• Identify process inefficiencies and recommend improvements to speed time to revenue.
• Ensure deal packages are complete, accurate, and governance-ready.

Skills

Cross-functional collaboration

Sales support

Project coordination

Executive communication

Problem-solving

Attention to detail

Education

Bachelor's degree in Business/Finance/Operations

Tools

Salesforce

OnBase

Job description

Job Description:

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview

At Xerox, we are redefining the future of work through innovative technology, digital transformation, and world-class business services. We are looking for a highly organized and commercially driven CES Sales Support Specialist to help accelerate revenue conversion and support high-impact sales pursuits for our Client Engagement Services (CES) organization.

In this role, you will support new business, new logo, and renewal opportunities by coordinating deal qualification, RFP responses, pricing inputs, governance readiness, and cross-functional collaboration across Sales, Finance, Delivery, Legal, and Solution Architecture teams.

This position is based in Cebu and supports US-aligned sales cycles while helping improve pursuit quality, operational efficiency, and time to revenue.

What You Will Do:

• Support new business, new logo, and renewal opportunities for CES offerings by coordinating pursuit activities and ensuring deal readiness.
• Manage and improve deal qualification processes to help prioritize high-value opportunities and accelerate revenue conversion.
• Coordinate and support RFP responses, including scoring, content collaboration, timeline management, and submission readiness.
• Partner with Sales, Finance, Delivery, Solution Architecture, Legal, Accounting, and Contract Specialists to ensure complete and accurate deal inputs.
• Assist in the development of business cases, pricing models, statements of work (SOW), service agreements (SSA), and governance documentation.
• Review contracts, MSAs, SOWs, and related documentation to identify obligations, assumptions, commercial risks, and gaps.
• Collaborate with finance and delivery teams to validate pricing assumptions, labor models, escalators, expense inputs, and third-party quotes.
• Work closely with solution architects to align operational feasibility, solution design assumptions, and commercial considerations.
• Lead or coordinate deal review preparation activities, including BMPP readiness and executive review support.
• Facilitate account team workshops, strategy sessions, and cross-functional review meetings to improve pursuit quality and execution alignment.
• Develop, create, maintain, and upload opportunity documentation in Salesforce and OnBase.
• Identify process inefficiencies that impact time to revenue and recommend improvements that increase speed, quality, and accountability.
• Ensure all deal packages are complete, accurate, commercially sound, and ready for governance approval before final submission.
• Provide subject matter expertise on CES offerings, sales support workflows, and pursuit governance processes while supporting US-aligned sales cycles from Cebu.

What You Need to Succeed:

• Bachelor’s degree in Business, Finance, Operations, Sales Support, or a related field preferred.
• Experience supporting sales pursuits, RFP processes, deal governance, pricing coordination, or contract-related workflows.
• Strong commercial acumen with the ability to connect scope, pricing, delivery assumptions, risk, and margin impact.
• Experience working cross-functionally with Sales, Finance, Delivery, Legal, and operational stakeholders.
• Working knowledge of Salesforce, OnBase, business case development, and governance processes preferred.
• Strong organizational and project coordination skills with the ability to manage multiple deadlines and priorities.
• High attention to detail and the ability to identify risks, missing inputs, and process gaps before executive review.
• Excellent written and verbal communication skills suitable for executive, sales, and operational audiences.
• Ability to work effectively in a fast-paced environment supporting US-based teams and timelines from Cebu.
• Problem-solving mindset with a focus on process improvement, accountability, and operational excellence.

How We Set You Up for Success:

• Hands-on training of Xerox solutions and all aspects of the Sales Support Specialist role and responsibilities
• Job shadowing to thoroughly prepare you
• Ongoing career development training
• Exposure to cross-functional business operations and enterprise-level sales pursuits
• Opportunities to collaborate with leaders across Sales, Finance, Delivery, and Solution Architecture
• A supportive environment focused on continuous learning, innovation, and professional growth

With Our Technology, Build Your Future at Xerox.