Cebu Hiring / Customer Service Representative / 1 Day Processing

Lexie Staffing co.; Cebu City; On-site; PHP 100,000 - 400,000; Full time

Job summary

A staffing agency is seeking enthusiastic individuals for the role of Customer Service Representative in Cebu City. You will assist customers with their telecommunications needs and promote appropriate products and services. Strong communication skills, customer relationship management, and a positive demeanor are essential. This position offers opportunities to grow within a dynamic team environment.

Qualifications

• Excellent communication skills are necessary for interacting with customers.
• Candidates should be at least high school graduates or college undergrads.
• Capability to handle multiple communication channels simultaneously.

Responsibilities

• Assist customers with their telecommunications needs.
• Promote products and services that fit customer requirements.
• Achieve sales targets to drive business growth.

Skills

Strong verbal and written communication skills

Ability to manage multiple communication channels

Positive, professional, and empathetic demeanor

Education

High School Graduate

Job description

Telco Sales Acc. (IT Park Cebu)

We are seeking enthusiastic and customer-focused individuals to join our Telco Sales Account team. As a Customer Service Representative, you will handle inbound and outbound calls, assisting customers with their telecommunications needs while promoting products and services that best fit their requirements. Your role combines providing excellent customer service with achieving sales targets to drive business growth.

Job Requirements

• Strong verbal and written communication skills to interact professionally with customers and colleagues.
• At least HS (Old Curriculum) SHS Graduate, College undergrads are welcome to apply (with or without BPO Exp.)
• Ability to manage multiple communication channels (voice, email, chat) and customers simultaneously.
• Ability to learn and retain detailed knowledge of logistics services and products.
• Ability to identify customer needs, research issues, and provide effective solutions.
• Familiarity with relevant company systems and software for data entry and order management.
• A positive, professional, and empathetic demeanor to ensure a high standard of customer satisfaction.
• Basic understanding of logistics operations, including shipping and tracking procedures.