Casino Supervisor

Royal Caribbean Group

Metro Manila

On-site

PHP 1,714,285 - 3,428,571

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Join a forward-thinking company as a Strategic Sourcing Associate, where you will supervise casino gaming operations and lead a team of skilled dealers. This exciting role involves ensuring compliance with gaming regulations, delivering exceptional customer service, and managing team performance in a dynamic environment. You will have the opportunity to apply your expertise in casino operations while contributing to a vibrant team culture. If you are passionate about the gaming industry and possess strong leadership skills, this is the perfect opportunity to advance your career in a renowned organization.

Qualifications

3+ years of dealer experience in casino table games.
Ability to perform mental calculations and make sound judgments.
Knowledge of HR practices and ability to supervise a team.

Responsibilities

Supervise casino gaming activities and ensure compliance with rules.
Manage and motivate a team of dealers for optimal performance.
Monitor payout accuracy and dealer behavior.

Skills

Blackjack Dealer Experience

American Roulette Knowledge

Caribbean Stud Poker Skills

Mental Arithmetic

Customer Service Skills

Supervisory Skills

Human Resources Knowledge

Cost Control Awareness

Computer Skills (Excel, Word)

Education

High School Diploma or GED

University Degree

Tools

Excel

Word

Job description

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Royal Caribbean Group

Strategic Sourcing Associate | Recruitment Coordinator | Recruitment Specialist | Talent Acquisition

Position Summary:

Supervises the activities of the Casino gaming tables such as Blackjack, American Roulette, Caribbean Stud Poker, Dice, and related services by performing the following essential duties.

Hiring Requirements:

Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stud Poker, Dice, and other related table games. (shipboard experience preferred)
Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages.
Ability to make decisions based on sound judgment regarding gaming rules and regulations.
Ability to observe and recognize payout accuracy, dealer behavior, and related activities.
Satisfactory completion of Gaming Board/Commission approved dealer school.
Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Celebrity Connections standards.
Knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of dealers positively and productively by motivating, developing, and managing employees as they work. Ability to utilize and administer disciplinary actions through coaching and counseling to improve performance or recommend termination.
Ability to learn the financial aspects of a casino operation, including identifying expense reductions through cost control. Demonstrated aptitude for managing headcount within the area, supporting the vessel's business needs.
Ability to stand and walk for extended periods.
Working knowledge of computers, internet access, and navigating software such as Excel, Word, and related programs.
Completion of high school or GED required; university degree preferred.

Seniority level