Cashiering Supervisor - Dumaguete

Robinsons Handyman Inc; Dumaguete; On-site; PHP 279,000 - 446,000; Full time

Job summary

Robinsons Handyman Inc is seeking a Cashiering Supervisor to oversee the cashiering operations of our retail store in the Philippines. You will ensure accurate handling of customer transactions and lead the cashiering team to deliver exceptional service.

Responsibilities include supervising cashiers, maintaining cash accuracy, and collaborating with other departments to keep store operations smooth and efficient. Strong leadership and attention to detail are essential for success.

Qualifications

• 2+ years of experience in a retail cashiering or supervisory role.
• Strong numerical and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work well in a team and coach/mentor others.
• Familiarity with retail point-of-sale systems and cash handling procedures.
• Attention to detail and a commitment to accuracy.

Responsibilities

• Supervise and train the cashiering team to provide excellent customer service
• Ensure accurate cash handling, reconciliation and reporting procedures are followed
• Monitor and optimise cashier productivity and performance
• Investigate and resolve any cashiering discrepancies or customer complaints
• Collaborate with other store departments to maintain efficient store operations
• Assist with inventory management and other store-wide tasks as needed

Skills

Team leadership

Cash handling

Customer service

Numerical skills

Problem solving

Communication

Coaching

Attention to detail

POS systems familiarity

Tools

Retail POS systems

Job description

About the role

As a Cashiering Supervisor, you will oversee the cashiering operations of the retail store and ensure efficient and accurate handling of customer transactions.

What you'll be doing

1. Supervise and train the cashiering team to provide excellent customer service
2. Ensure accurate cash handling, reconciliation and reporting procedures are followed
3. Monitor and optimise cashier productivity and performance
4. Investigate and resolve any cashiering discrepancies or customer complaints
5. Collaborate with other store departments to maintain efficient store operations
6. Assist with inventory management and other store-wide tasks as needed

What we're looking for

1. 2+ years of experience in a retail cashiering or supervisory role
2. Strong numerical and problem-solving skills
3. Excellent communication and customer service skills
4. Ability to work well in a team and coach/mentor others
5. Familiarity with retail point-of-sale systems and cash handling procedures
6. Attention to detail and a commitment to accuracy