Cashier

Elizabeth Health And Care Spa; Laguna; On-site; PHP 223,200 - 334,800; Full time

Job summary

A wellness and beauty spa in Laguna is seeking a dedicated customer service representative to assist with transactions and client inquiries. Responsibilities include processing payments, scheduling appointments, and maintaining records. Candidates should have at least 1 year of customer service experience and a high school diploma. Join a dynamic team and contribute to a welcoming spa environment.

Qualifications

• 1 year of experience in customer service.
• High school diploma or equivalent is required.

Responsibilities

• Process payments for spa services using various methods.
• Greet clients and assist with inquiries about services.
• Coordinate appointments and maintain accurate records.

Skills

Customer Service

Customer Relationship Management

Interpersonal Skills

Communication Skills

Education

High school graduate

Job description

Overview

Is responsible for handling transactions and providing excellent customer service in a spa environment.

Cashiering and Payment Handling

• Process payments for spa services and retail products using cash, credit cards, or other payment methods.
• Issue receipts and handle refunds or adjustments as needed.

Customer Service

• Greet clients warmly and assist with inquiries about spa services, products, and promotions.
• Address customer concerns or complaints professionally and escalate as needed.

Booking and Scheduling

• Assist clients with booking spa appointments and ensure proper documentation.
• Coordinate with therapists and staff to ensure seamless scheduling.

Administrative Support

• Maintain accurate records of daily transactions and reconcile cash drawers at the end of each shift.
• Update client profiles and maintain confidentiality of sensitive information.
• Promote and upsell spa products and services.
• Keep the retail area clean and well-stocked.

General Duties

• Assist with maintaining cleanliness and orderliness in the reception and cashier area.
• Follow company policies, procedures, and safety standards.
• 1 year of experience
• at least high school graduate

Customer Service Customer Relationship Management Interpersonal Skills Communication Skills

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