Job Description
A cashier is responsible for processing transactions, handling payments, and providing excellent customer service in retail or service settings. They ensure smooth operations at the checkout counter, maintaining accuracy and efficiency in all financial transactions.
Key Responsibilities
- Greet customers and provide a friendly, welcoming atmosphere.
- Process cash, credit/debit card, and other forms of payment for goods and services.
- Scan items and ensure prices are correct before completing transactions.
- Issue receipts, refunds, or change to customers.
- Handle customer inquiries and resolve issues or escalate as needed.
- Maintain cleanliness and organization at the cashier station and surrounding areas.
- Balance cash drawer at the beginning and end of shifts.
- Follow store policies on returns, exchanges, and refunds.
- Assist with stocking shelves or inventory when needed.
- Monitor and prevent theft, reporting any suspicious activity.
- Stay up-to-date with promotions, sales, and store policies.
Qualifications
- High school diploma or equivalent.
- Basic math and cash-handling skills.
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Previous cashier or retail experience is a plus.
Physical Requirements
- Ability to stand for long periods.
- Ability to lift and carry light to moderate items (up to 25 lbs).
Working Location
Iloilo Science and Technology University, Iloilo, Philippines