A retail company in Davao del Sur is seeking a customer service representative to assist customers, handle transactions, and manage cash operations. Candidates should have a high school diploma, strong interpersonal skills, and previous retail experience preferred. Attention to detail and the ability to thrive in a busy environment are crucial.
Qualifications
Previous experience in retail or customer service preferred.
Basic math skills and the ability to handle money accurately.
Ability to work in a fast-paced environment and maintain attention to detail.
Responsibilities
Greet customers in a friendly and professional manner.
Accurately process sales transactions including cash, credit, and debit payments.
Handle cash register and balance the cash drawer.
Skills
Customer Service
Communication Skills
Problem Solving
Cash Handling
Education
High school diploma or equivalent
Job description
Responsibilities
Customer Service: Greet customers in a friendly and professional manner, assist with product inquiries, and ensure a positive shopping experience.
Transaction Handling: Accurately process sales transactions, including cash, credit, and debit payments, and issue receipts to customers.
Cash Management: Handle cash register, balance the cash drawer at the beginning and end of shifts, and ensure accurate transactions throughout the day.
Product Scanning & Stocking: Scan items for purchase, bag goods efficiently, and assist in maintaining an organized and stocked checkout area.
Problem Resolution: Address customer concerns or issues, provide refunds or exchanges when necessary, and escalate concerns to the supervisor if needed.
High school diploma or equivalent.
Previous experience in retail or customer service preferred.
Basic math skills and the ability to handle money accurately.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and maintain attention to detail.