Cantonese Customer Engagement Specialist With Performance Incenti

J-K Network Services group.; Philippines; On-site; PHP 781,000 - 1,116,000; Full time

Benefits offered by this job

Group Life Insurance

Onsite Medical Care

Monthly Performance Incentives

Sick Leave

13th-Month Pay

HMO Coverage

Paid Training

Company Events

Night Shift Differential

Job summary

J-K Network Services group. in Cebu is seeking a Cantonese Customer Engagement Specialist to drive outbound sales campaigns and build a Cantonese-speaking client base. This on-site role emphasizes prospecting, lead generation, and performance-driven incentives.

You will engage prospects in Cantonese and English, manage the sales pipeline, and report progress to meet targets. Open to undergraduates or grads with a background in sales in a dynamic BPO environment.

Qualifications

• Cantonese fluent with good English communication.
• Open to undergraduates or a bachelor’s degree in any field.
• Several years in Sales, Inside Sales, or related roles, ideally B2B.

Responsibilities

• Execute outbound sales campaigns via cold calling, email, LinkedIn to generate leads.
• Engage Cantonese and English prospects, tailoring communication to needs.
• Monitor and report sales activities, pipeline progress, and forecasts.

Skills

Cantonese

English (conversational)

Lead generation

Cold calling

Negotiation

CRM

Google Workspace

Education

Bachelor's degree

Undergraduate

Tools

CRM

Google Workspace

Job description

Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue.

Position: Cantonese Customer Engagement Specialist with Performance Incentive

Company Industry: BPO Company
Work Location: Cebu
Work Schedule: Dayshift Schedule
Salary: Php 70, 000 - Php 100, 000
Work Set-up: Work On-site

BENEFITS:

• Group Life Insurance
• Free Onsite Medical Care
• Monthly Performance Incentives and Allowances
• Sick Leave and Vacation Leave (Convertible to Cash)
• Government-Mandated Benefits
• 13th-Month Pay
• Health Maintenance Organization (HMO) Coverage
• Paid Training
• Company Events and Activities
• Night Shift Differential
• Additional Benefits to Be Discussed Directly with the Company

REQUIREMENTS OF THE JOB:

• Proficient in Cantonese with conversational to proficient English communication skills.
• Open to undergraduates and candidates with a bachelor's degree in any field.
• Several years of experience in Sales, Inside Sales, Business Development, or related roles, preferably in B2B sales.
• Hands-on experience in lead generation, cold calling, prospecting, negotiation, and achieving sales targets.
• Familiarity with Google Workspace and Customer Relationship Management (CRM) platforms.

RESPONSIBILITIES OF JOB APPLICATION:

• Execute outbound sales campaigns through cold calling, email, LinkedIn, and other communication channels to generate leads and drive sales growth.
• Engage and coordinate with prospective customers in Cantonese and English, tailoring communication to their language preferences and business needs.
• Monitor, track, and report sales activities, pipeline progress, and sales forecasts to support business objectives and achieve performance targets.

RECRUITMENT PROCESS: (ONLINE PROCESS)

• Paper screening
• Recruiter Interview
• Ops Interview
• Client Interview
• Language Validation
• Job Offer