Campaign Engineer

Critical Mass; San Jose; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading marketing agency is seeking a Campaign Engineer to support multi-channel marketing campaigns. The ideal candidate has 2+ years of experience in SQL and Python, strong analytical skills, and the ability to work with cloud technologies. This role offers competitive benefits and opportunities for professional development.

Benefits

Maternity and parental leave extra days

Competitive benefits packages

Vacation and sick days

Access to online services for families

Internal learning and development programs

Employee discounts

Qualifications

• 2+ years of experience using SQL, Python, or working with APIs for data extraction.
• 2+ years of experience designing ETL solutions.
• Strong project management and customer relationship skills.

Responsibilities

• Assist in creating segments using SQL for multi-channel campaigns.
• Support the automation of manual processes using SQL and Python.
• Help monitor campaigns and report issues.
• Assist with data extraction using APIs.
• Collaborate with Marketing Sciences and development teams.
• Assist in campaign implementation on various platforms.

Skills

Advanced English proficiency

SQL

Python

ETL solutions design

Cloud computing technologies

Analytical mindset

HTML

CSS

SSJS

Cross-functional teamwork

Tools

Salesforce

Databricks

Azure

Snowflake

AWS

Adobe Campaign Classic

Salesforce Marketing Cloud

Pega

Braze

Job description

As Campaign Engineer, you will support the team in setting up, monitoring, and managing multi-channel marketing campaigns, and assist with data manipulation and analysis tasks. You will learn to design and maintain data solutions that help optimize processes and automate tasks, contributing to the success of our clients’ campaigns.

Please note that this role is based in our office in San José, Costa Rica.

You will:

• Assist in creating basic segments using SQL for multi-channel campaigns.
• Support the automation of manual processes under supervision using SQL and Python.
• Help monitor campaigns to identify and report issues.
• Assist in analyzing documentation and learn to extract data using APIs with team guidance.
• Collaborate with the Marketing Sciences and development teams to support campaign tracking and code deployment.
• Assist in campaign implementation and monitoring on platforms such as Adobe Campaign Classic, Salesforce Marketing Cloud, Adobe Journey Optimizer, Pega, or Braze.
• Participate in meetings with agencies, vendors, and clients to understand requirements and support campaign execution.
• Communicate basic progress and results to internal teams.
• Support data tagging and organization to improve future analysis.
• Stay up to date with basic knowledge of digital marketing and data analysis, with a strong willingness to learn continuously.

You have

• Advanced English proficiency (At least B2+).
• 2+ years of experience using SQL, Python, or working with APIs for data extraction.
• 2+ years of experience designing ETL solutions.
• Knowledge of cloud computing technologies like Salesforce, Databricks, Azure, Snowflake, and AWS.
• Strong analytical mindset with exceptional reporting skills and attention to detail.
• Experience with HTML, CSS, SSJS, and personalization in campaign tools.
• Excellent communication skills with experience working in cross-functional teams across different organizations.
• Proven experience in campaign management on platforms like Salesforce Marketing Cloud, Adobe Experience Platform, Pega, or Braze is a PLUS.
• Strong project management and customer relationship skills.
• Demonstrated ability to quickly learn and apply knowledge across a wide range of subjects.

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Critical Mass is an equal opportunity employer. At Critical Mass, we value our employees and offer competitive compensation and benefits packages.