Call Center Representative

NeksJob Philippines; Canlandog; On-site; PHP 167,000 - 246,000; Full time

Benefits offered by this job

Competitive salary

International account premium

Health benefits

Career growth

Supportive environment

Job summary

NeksJob Philippines is hiring for an on-site International Account in Bacolod. We seek motivated, customer-oriented individuals to handle inquiries, resolve concerns, and deliver high-quality English-language service to customers from multiple countries.

Entry-level positions welcome with full training provided. We offer competitive salary, health benefits, and opportunities for growth within a friendly team and supportive work environment.

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply).
• Good to excellent English communication skills.
• Customer-focused mindset with a positive attitude.
• Basic computer knowledge and willingness to learn new tools.
• No experience required (training will be provided).

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Skills

English communication

Customer-focused

Basic computer knowledge

Willingness to learn

Fresh graduates welcome

Education

High school graduate

Job description

On-site - Bacolod No Exp Required High/Senior High School Full-time

Job Description

We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role, you will assist customers from different countries by handling inquiries, resolving concerns, and delivering excellent customer service in English.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

What We Offer

• Competitive salary + international account premium
• Health and medical benefits
• Career growth and promotion opportunities
• Friendly and supportive work environment