Customer Support | No Call Center Exp Required!

Neksjob Philippines; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary + international account premium

Health and medical benefits

Career growth opportunities

Friendly and supportive work environment

Job summary

A customer support company in Cebu City is seeking motivated individuals for a customer support role. Key responsibilities include handling inquiries and providing solutions to international customers via calls, emails, or chats. Candidates should be high school graduates with good English communication skills and a customer-focused mindset. No prior experience is required, as training will be provided. The position offers competitive salary and health benefits in a supportive environment.

Qualifications

• High school graduate or higher; fresh graduates welcome.
• Good to excellent English communication skills.
• Customer-focused mindset with a positive attitude.
• Basic computer knowledge and a willingness to learn.

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats.
• Assist international customers with inquiries.
• Provide accurate information and effective solutions.

Skills

Good to excellent English communication skills

Customer-focused mindset

Basic computer knowledge

Education

High school graduate or higher

Job description

Customer Support | No Call Center Exp Required!

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role, you will assist customers from different countries by handling inquiries, resolving concerns, and delivering excellent customer service in English.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

What We Offer

• Competitive salary + international account premium
• Health and medical benefits
• Career growth and promotion opportunities
• Friendly and supportive work environment