Call Center Job -With or Without Experience

Neksjob Philippines; Baguio; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive Salary Offer

Paid training from day one

Fun team environment

Fun team environment where we work

Job summary

A leading recruitment agency in the Philippines is seeking Customer Service Representatives. In this role, you will handle incoming customer calls, resolve inquiries, and provide excellent service. Candidates must have strong communication skills and a background in customer service is preferred. The position offers a competitive salary and a supportive team environment.

Qualifications

• College Graduate with Excellent Communication Skills.
• Vocational Graduate with 2 years Customer Facing Experience preferred.
• High School Graduate with 4 years Customer Facing Experience needed.
• 2 years customer-facing experience for Senior High graduates.
• Basic computer navigation skills.
• Can work on site.

Responsibilities

• Answering incoming calls from customers.
• Resolving customer inquiries and requests.
• Providing friendly, confident, and knowledgeable service.
• Utilizing various client-based tools and applications for customer management and servicing.
• Providing cutting-edge service in a friendly, confident and knowledgeable manner.

Skills

Excellent Communication Skills

Customer Service

Basic Computer Navigation

On-site work capability

Education

College Graduate

Vocational Graduate

High School Graduate

Senior High School Graduate

Job description

Responsibilities

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Benefits

• Competitive Salary Offer
• Paid training from day one
• A leadership team that hears your voice; we know that when we work together we can accomplish so much more
• Fun team environment where we work hard to build trust every single day

Qualifications

• College Graduate with Excellent Communication Skills - Starters and Adapters are Accepted
• (or) Vocational Graduate (2 years graduate only - no TESDA courses) - With 2 years Customer Facing Experience
• (or) High School Graduate (old curriculum) with 4 years Customer Facing Experience
• (or) Senior High School with 2 years Customer Facing Experience
• Basic computer navigation skills
• Can work on site