Call Center Associates. Salary upto 30K.

Recruitify_HR; Makati; In loco; PHP 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

Recruitify_HR is seeking a customer service professional in Metro Manila to handle inquiries, provide product information, and resolve issues with accuracy and empathy. You will maintain thorough records and collaborate with teammates to improve service delivery.

The role requires 3-5 years in a call center or customer service environment, strong communication skills, and a customer-centric mindset suitable for a fast-paced setting.

Competenze

• Bachelor’s degree in a relevant field.
• 3-5 years of experience in a call center or customer service role.
• Excellent communication and interpersonal skills.
• Proficient in using call center technology and software.
• Strong problem-solving skills and a customer-centric approach.
• Ability to work in a fast-paced and dynamic environment.

Mansioni

• Handle customer inquiries promptly and professionally.
• Provide accurate information regarding products and services.
• Resolve customer complaints efficiently and effectively.
• Maintain detailed records of customer interactions.
• Work collaboratively with team members to enhance service delivery.

Conoscenze

Excellent communication

Interpersonal skills

Customer-centric

Problem-solving

Formazione

Bachelor’s degree

Strumenti

Call center software

Descrizione del lavoro

Description

• Handle customer inquiries promptly and professionally.
• Provide accurate information regarding products and services.
• Resolve customer complaints efficiently and effectively.
• Maintain detailed records of customer interactions.
• Work collaboratively with team members to enhance service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 3-5 years of experience in a call center or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Proficient in using call center technology and software.
• Qualities and Traits: Strong problem-solving skills and a customer-centric approach.
• Working Conditions: Ability to work in a fast-paced and dynamic environment.