Call Center Agents CSR -Travel and Hotel WFH Work onsite in Bacolod

Call Center Agents CSR - Travel and Hotel (Work from Home / Onsite in Bacolod)

Job Industry: Telecommunications

Job Type: Full-Time

Experience Level: Entry Level

Date Posted: 2022-05-24

Job Location: Bacolod, Negros Occidental, Western Visayas

Company Information:
GLOBAL HEADSTART
4th Level Fisher Mall, 325 Quezon Avenue corner Roosevelt Avenue, Brgy Sta. Cruz, Quezon City, Metro
Website: https://www.globalheadstart.com/
Global Headstart Specialist, Inc. specializes in providing industry-leading human resources (HR) solutions including sourcing and recruitment, training & development, and executive search.
Our team is comprised of seasoned HR professionals and senior executives both locally and abroad with extensive business experience.

Job Description:

• Providing day-to-day customer service support based on client account services or products.
• Handling assistance via phone or email.
• Prioritizing and escalating support incidents based on impact and guidelines.
• Using soft skills and troubleshooting to resolve client issues.
• Ensuring quality support and customer satisfaction.

Job Qualifications:

• High school graduate or college graduates are welcome to apply.
• No prior call center experience required.
• Must be amenable to work at home or onsite. Speed test screenshot (12MBPS Download & 5MBPS Upload speed).
• Good listening, verbal, and written communication skills.
• Willing to work in Bacolod.