Call Center Agent/without experience/Newbies are welcome

Neksjob Philippines; Davao del Sur; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring a Call Center Agent without experience. This entry-level role handles inbound and outbound inquiries, resolves customer concerns, processes orders, and maintains accurate records to ensure high service levels.

Newbies are welcome and training is provided; effective communication and a customer-focused mindset are valued as you join a dynamic team in a fast-paced contact center environment.

Qualifications

• No prior experience required.
• Willingness to learn and adapt to a fast-paced contact center.
• Strong communication and customer-oriented mindset.

Responsibilities

• Handle inbound and outbound inquiries from customers.
• Resolve customer concerns and provide solutions.
• Process orders and update records accurately.
• Deliver high-quality service to ensure customer satisfaction.

Skills

Customer service

Communication

Problem solving

Job description

Call Center Agent/without experience/Newbies are welcome

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Call center agents serve as the main point of contact between the company and its customers. They handle inbound and outbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.