Call Center Agent Hiring with Amazing Salary upto 35K.

Recruitify_HR; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Recruitify_HR in Quezon City is seeking a dedicated Customer Service Specialist to join our team. You will handle customer inquiries with professionalism and empathy, providing accurate information about products and services.

You will resolve complaints effectively, document interactions, and strive to meet or exceed performance metrics. The role requires 3–5 years of call center experience, a Bachelor's degree, and strong communication and problem-solving skills, with possible evening/weekend

Qualifications

• Bachelor's degree in a relevant field.
• 3–5 years of experience in a call center or customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work well in a team and under pressure.

Responsibilities

• Handle customer inquiries with professionalism and empathy.
• Provide accurate information about products and services.
• Resolve customer complaints effectively and in a timely manner.
• Document customer interactions in the database.
• Meet or exceed performance metrics and targets.

Skills

Excellent communication

Strong problem-solving

Education

Bachelor's degree

Job description

• Handle customer inquiries with professionalism and empathy.
• Provide accurate information about products and services.
• Resolve customer complaints effectively and in a timely manner.
• Document customer interactions in the database.
• Meet or exceed performance metrics and targets.

Description

• Handle customer inquiries with professionalism and empathy.
• Provide accurate information about products and services.
• Resolve customer complaints effectively and in a timely manner.
• Document customer interactions in the database.
• Meet or exceed performance metrics and targets.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 3–5 years of experience in a call center or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Ability to work well in a team and under pressure.
• Working Conditions: May require working evenings and weekends.