Call Center Agent Hiring. Amazing Salary upto 30K

Recruitify_HR; Taguig; Vor Ort; PHP 279.000 - 468.720; Vollzeit

Zusammenfassung

Recruitify_HR in the Philippines is seeking a customer service professional to handle inquiries via phone, email, and chat, providing courteous, solution‑oriented support. You will document interactions, collaborate with teammates to boost efficiency, and strive to meet performance metrics in a fast‑paced call center environment.

The role requires the ability to multitask, stay patient, and deliver consistent service while maintaining detailed records.

Qualifikationen

• Bachelor's degree preferred.
• 35 years of experience in a call center environment.

Aufgaben

• Provide exceptional customer service to callers by addressing inquiries and resolving issues.
• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Document customer interactions and maintain detailed records to ensure support continuity.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Meet or exceed performance metrics, including call handling time and customer satisfaction scores.

Kenntnisse

Strong communication

Problem solving

Patience

Ausbildung

Bachelor's degree in relevant field

Jobbeschreibung

Description

• Provide exceptional customer service to callers by addressing inquiries and resolving issues.
• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Document customer interactions and maintain detailed records to ensure support continuity.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Meet or exceed performance metrics, including call handling time and customer satisfaction scores.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field preferred.
• Experience Level: 35 years of experience in a call center environment.
• Skills and Competencies: Strong communication skills, problem-solving abilities, and patience.
• Responsibilities and Duties: Ability to multitask and manage multiple inquiries simultaneously.
• Qualities and Traits: Empathetic, detail-oriented, and customer-focused personality.
• Working Conditions: Fast-paced work environment requiring standing and sitting for extended periods.