Call Center Agent Healthcare Work At Home

Buscojobs; Leyte; Remote; PHP 400,000 - 600,000; Full time

Job summary

A retail company in Leyte is looking for a Customer Service Representative to provide assistance in cashiering and customer service areas. Ideal candidates will have a Bachelor's degree, with at least 6 months of related experience, and the ability to work night shifts. The role includes team oversight, management assistance, and a competitive benefits package.

Benefits

Competitive Salary and benefit package

HMO coverage upon regularization

Life and Health Insurance upon onboarding

Annual Leave credits

Store discounts for all employees

Qualifications

• At least 6 months relevant work experience.
• Ability to work night shifts and weekends on a rotational schedule.

Responsibilities

• Oversee work activities in cashiering and customer service.
• Assist management with training and team motivation.

Skills

Confident in speaking American English

Ability to multitask

Good computer skills

Detail-oriented

Highly organized

Education

Bachelor's Degree in Business Administration, Marketing or any related course

Tools

Business Applications (Netsuite, CLP, ECPay, Beam & Go, Lokal Gift, Barter)

Customer Relationship Management

Job description

Job Description

Provides an excellent online shopping experience to all customers across all marketplaces by resolving issues through timely responses to customer emails, inbound and outbound calls, voicemails, and live chat. He/she will also perform special projects designated by the Team Manager.

ESSENTIAL REQUIREMENTS:

• Confident in speaking American English and good at writing emails
• Ability to multitask
• Good computer skills and knows how to navigate the internet
• Good Attendance record in previous employment
• Great contributor even on matters outside his/her scope
• Detail-oriented and highly organized
• Can work on the night shift.
• Willing to work on weekends with a rotational schedule

Employment Type: Full Time

Schedule: Night Shift

# of Available positions: 5

Cebu / Baybay Site: Full Onsite

About Prince Retail Group of Companies

To date, Prince has rebranded to become PRINCE HYPERMART and is known to be a one–stop shop known for its wide variety of affordable Grocery/Supermarket, General Merchandise, and Department Stores items with various added services for customers in town.

As the Prince Retail Group of companies continues to grow and expand, they uphold the empowerment of their total workforce through a strong adherence to its values and commitment to render the best and most personalized customer service while being a household name for quality affordable merchandise to the communities they serve.

Section Supervisor- Customer Service Representative

Qualifications & experience

• Bachelor's Degree in Business Administration, Marketing or any related course
• At least 6 months relevant work experience

Tasks & responsibilities

• Responsible for overseeing the work activities and transactions in the cashiering area and customer service area.
• Helps in providing assistance to management which includes training, communicating company goals, ensuring safety practices and deadlines to team, keeps management updated on team performance, and motivates team members by giving recognition and small reward.
• Computer Skills
• Business Applications (Netsuite, CLP, ECPay, Beam & Go, Lokal Gift, Barter)
• Customer Relationship Management
• Supplies Control and Management
• Competitive Salary and benefit package
• HMO coverage upon regularization
• Life and Health Insurance upon onboarding
• Annual Leave credits with paid time-off during birthdays, bereavement, emergency or health-related cases etc.,
• Store discounts for all employees if you purchase in our chain of stores nationwide