Cafe Supervisor: Lead Operations & Customer Experience

Agatona 1927 Museum Cafe; Iloilo City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local café in Iloilo City is seeking a Café Supervisor to oversee daily operations and staff management. The ideal candidate will have a high school diploma, relevant experience in the food service industry, and strong leadership skills. Key responsibilities include ensuring service quality, managing inventory, and fostering a positive atmosphere for customers and staff. The position requires flexibility with working hours, including weekends and holidays.

Qualifications

• Proven experience in a café or food service environment (2+ years preferred).
• Experience in a supervisory or leadership role (1+ year preferred).

Responsibilities

• Oversee daily operations of the café.
• Monitor cleanliness and compliance with health and safety standards.
• Address operational challenges promptly.
• Assign tasks and manage staff schedules.
• Maintain high levels of customer satisfaction.

Skills

Strong leadership and team management skills

Excellent customer service and interpersonal skills

Ability to handle cash

Proficiency in using POS systems

Time management skills

Problem-solving skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Degree or certification in hospitality or business management

Food safety or hygiene certification

Tools

POS systems

Inventory software

Job description

A local café in Iloilo City is seeking a Café Supervisor to oversee daily operations and staff management. The ideal candidate will have a high school diploma, relevant experience in the food service industry, and strong leadership skills. Key responsibilities include ensuring service quality, managing inventory, and fostering a positive atmosphere for customers and staff. The position requires flexibility with working hours, including weekends and holidays.