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Cafe Manager

All Value Holdings Corp.

Talisay

On-site

PHP 400,000 - 600,000

Full time

Yesterday
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Job summary

A leading company in the food and beverage industry is looking for a Manager to oversee staff performance and enhance customer service in their Talisay location. This role involves managing associate development, inventory control, and team motivation. The ideal candidate will have a solid managerial background and be well-versed in food and beverage trends.

Qualifications

  • Minimum 3 years of managerial experience in related fields.
  • Experience as Assistant Manager in Food/Beverage/Restaurant.
  • Knowledge of the coffee industry trends.

Responsibilities

  • Supervise rank and file positions and ensure performance.
  • Mediate customer complaints and provide solutions.
  • Coordinate with Operations Manager for store improvements.

Skills

Customer Service
Motivation
Detail-oriented
Inventory Management
Results Driven

Education

Bachelor's Degree in Food & Beverage Services Management

Job description

Job Description:

  • Responsible for the supervision of the performance of all rank and file positions directly reporting to them
  • Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals
  • Mediate as necessary when there are customer's complaints or concern that need immediate solutions
  • Ensures the highest level of customer service at all time
  • Checks schedules of rank and file employees to maximize their utilization
  • Coordinates regularly with the Operations Manager for any changes/improvements in the store
  • Conducts PEP talks and meeting to subordinates
  • Coordinates with other departments of the company to provide necessary reports.

Job Specifications:

  • Operates with initiative, commitment, strong work ethic & sense of urgency
  • Exceptional customer service skill
  • Motivator
  • Detail-oriented
  • High level of inventory awareness and maintenance
  • Results driven

Requirements:

  • Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent
  • At least 3 year(s) of managerial experience is required for this position
  • With Experience as Assistant Manager or Managers specializing in Food/ Beverage/ Restaurant/ Café Service or equivalent
  • Knowledge of trends in the coffee industry
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