Cafe Manager

All Value Holdings Corp.; Talisay; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading company in the food and beverage industry is looking for a Manager to oversee staff performance and enhance customer service in their Talisay location. This role involves managing associate development, inventory control, and team motivation. The ideal candidate will have a solid managerial background and be well-versed in food and beverage trends.

Qualifications

• Minimum 3 years of managerial experience in related fields.
• Experience as Assistant Manager in Food/Beverage/Restaurant.
• Knowledge of the coffee industry trends.

Responsibilities

• Supervise rank and file positions and ensure performance.
• Mediate customer complaints and provide solutions.
• Coordinate with Operations Manager for store improvements.

Skills

Customer Service

Motivation

Detail-oriented

Inventory Management

Results Driven

Education

Bachelor's Degree in Food & Beverage Services Management

Job description

Job Description:

• Responsible for the supervision of the performance of all rank and file positions directly reporting to them
• Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals
• Mediate as necessary when there are customer's complaints or concern that need immediate solutions
• Ensures the highest level of customer service at all time
• Checks schedules of rank and file employees to maximize their utilization
• Coordinates regularly with the Operations Manager for any changes/improvements in the store
• Conducts PEP talks and meeting to subordinates
• Coordinates with other departments of the company to provide necessary reports.

Job Specifications:

• Operates with initiative, commitment, strong work ethic & sense of urgency
• Exceptional customer service skill
• Motivator
• Detail-oriented
• High level of inventory awareness and maintenance
• Results driven

Requirements:

• Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent
• At least 3 year(s) of managerial experience is required for this position
• With Experience as Assistant Manager or Managers specializing in Food/ Beverage/ Restaurant/ Café Service or equivalent
• Knowledge of trends in the coffee industry