Business Resilience Operational Risk Officer Technology

Metrobank; Taguig; On-site; PHP 500,000 - 700,000; Full time

Job summary

Metrobank seeks a Junior Officer for the Risk Management Group / Technology Risk Department to identify and mitigate technology and operational risks. You will lead the RCSA process, perform root-cause analysis, and develop actionable remediation plans across the system development life cycle.

Based in Metrobank Center, BGC, Taguig, you will partner with process owners to implement improvements, prepare dashboards, and present risk findings to senior leadership.

Qualifications

• Bachelor’s degree in IT/CS/IS from an accredited institution.
• 3–5 years of experience in Risk Management, IT Audit, Information Security, or related fields.
• Strong familiarity with IT governance frameworks and understanding of SDLC, databases, or cloud architecture.

Responsibilities

• Identify, evaluate, and mitigate technology and operational risks focusing on the RCSA framework.
• Perform root cause analysis to identify process, system, people, or control weaknesses.
• Develop actionable recommendations to address root causes and prevent recurrence of issues.
• Lead end-to-end RCSA cycles, process mapping, and risk evaluations across SDLC, infra, info security & IT operations.
• Assist in tracking remediation actions and escalate overdue risks to Senior Management.
• Prepare risk reports and dashboards for senior leadership.

Skills

IT governance

SDLC & IT operations

Risk assessment

Education

Bachelor's degree in IT/CS/IS

Job description

Job Description:

Be #InGoodHands with Metrobank!

Here at Metrobank, we dont simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobanks strong heart for the community, you have the chance to give back and make worthwhile contributions to our nations economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Business Resilience Risk Officer - Technology

Job Summary

• Identifies, evaluates, and mitigates technology and operational risks, with primary focus on leading and executing the Risk and Control Self-Assessment (RCSA) framework.
• Perform root cause analysis to identify underlying process, system, people, or control weaknesses contributing to risk events and losses.
• Develop actionable recommendations to address root causes and prevent recurrence of identified issues.

Role Exposure

• RCSA Facilitation - Lead end-to-end RCSA cycles, process mapping, and risk evaluations across system development cycle, infrastructure, information security & IT operations. Map core processes to identify inherent risks and control points.
• Control Evaluation - Assess the adequacy, design, and operating effectiveness of existing general controls and automated process controls.
• Tracking & Escalation - Collaborate with process owners to define clear, time-bound corrective action plans for identified control gaps or high residual risks. Monitor the implementation status of remediation plans and elevate overdue risks to Senior Management.
• Dashboarding & Reporting - Prepare risk reports, dashboards, and presentation materials for senior leadership.
• Stakeholder Collaboration: Serve as the primary point of contact for internal partners on operational risk frameworks, methodology, and tools.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business/Risk Management, or related fields.
• Strong familiarity with IT governance frameworks. Good understanding of core IT operational processes, software development life cycle (SDLC), database management, or cloud architecture.
• Minimum of 3 to 5 years relevant experience in Risk Management, IT Audit, Information Security, Technology Governance, Internal Controls Assessment, or related fields.
• Demonstrated experience in risk assessment, control evaluation, root cause analysis, and issue remediation.

Other Details

Rank: Junior Officer

Unit: Risk Management Group / Business Resilience Risk Management Division / Technology Risk Department
Location: Metrobank Center, BGC, Taguig City