Business Process Specialist / Document Controller

REGAN INDUSTRIAL SALES INC; Davao del Sur; On-site; PHP 400,000 - 600,000; Full time

Job summary

A manufacturing company in Davao del Sur seeks a Business Process Specialist to enhance organizational efficiency through process improvements. Key responsibilities include spearheading continuous improvement programs, documenting system changes, and maintaining controlled documents according to ISO standards. Candidates should have a degree in Industrial Engineering and skills in communication, auditing, and MS Office. This role requires a proactive and analytical approach in a fast-paced environment.

Qualifications

• Preferable with work experience in process documentation, process audits, review and improvement of business processes.
• Knowledge in Quality Management System and process audit is an advantage.

Responsibilities

• Spearhead continuous improvement program of the company by assisting units in defining problems within their processes.
• Documents and communicates approved system changes and provides necessary training to affected business units.
• Prepares training materials.

Skills

Proficient in written and oral communication

Proficient in MS Office (Excel, Word, PowerPoint)

Auditing Skills

Time Management Skills

Keen to details

Highly Analytical

Benchmarking skills

Ability to work in fast paced environment

Problem Solving Skills

Education

Graduate of BS Industrial Engineering

Job description

About the role

Job Summary

Enhance organizational efficiency and effectiveness by identifying and implementing process improvements. Analyzes existing workflows, identifying bottlenecks, and implementing solutions to streamline processes and drive operational excellence. Ensure the successful execution of process improvement initiatives in collaboration with cross functional teams.

Manages and maintains all controlled company documents. Following and improving document control procedures. Ensuring all documentation meets QMS requirements.

Scope and Responsibilities:

Business Process Specialist

1. Spearhead continuous improvement program of the company by assisting units in defining problems within their processes, seek opportunities, analyzing and creating process improvement.

2. Documents and communicates approved system changes and provides necessary training to affected business units.

3. Prepares a process flow and drafts detailed procedural guidelines and business process memorandum.

4. Designs required forms based on the approved process.

5. Prepares training materials.

Document Controller

1. Conducts orientation of international organization for standardization (ISO), Quality Policy, Mission Statement and Vision Statement for the company and preparation of Nonconformance Report (NCR) including root-cause analysis and corrective/prevention actions.

2. Tabulates issued Nonconformance Report per ISO clauses and issued per Section/Department.

3. Summarizes or prepares graphical presentation of audit findings per observation code and ISO clauses of audited areas.

4. Collates data for document control section of QMS monthly accomplishment report.

5. Conducts seminar/training to employees on document and record management.

6. Encodes new or edit revisions of documented quality manuals, procedures, guidelines and work instructions.

7. Stamps documents status such as "Controlled", "Controlled and Confidential" and "Obsolete" then, submits for signature of QMR, COO, President and other concerns signatories.

8. Maintains and safe keeps master copy og ISO Manuals, Quality Manuals, and Department Manuals, copy of QMS Manager.

9. Reviews documents such as quality manuals, procedures, guidelines and work instructions and revises, if needed.

10. Re-stamps "Controlled" status and signing of documents for posting requested and approved by QMS Manager.

11. Prepares and/or updates Revision History and Distribution List.

12. Retrieves and disposes obsolete documents.

13. Prepares Document Control Record and Obsolete Control Record.

14. Distributes controlled copies of latest documents to appropriate personnel.

15. Responsible for filing Document Control Record, Obsolete Control Records, and any related ISO documents.

16. Monitors back-up soft copies of ISO-related documents by IT at ISO Back-up folder.

17. Prepares Nonconformance Report (NCR) monitoring status report from regular audit and Internal Quality Audit (IQA)

18. Conducts Internal Quality Audit

19. Performs other duties and responsibilities that may be assigned from time to time.

Education and Training Requirements:

• Graduate of BS Industrial Engineering

• Preferable with work experience in process documentation, process audits, review and improvement of business processes.

• Knowledge in Quality Management System and process audit is an advantage.

Skills Requirements:

• Proficient in written and oral communication

• Proficient in MS Office (Excel, Word, Power point)

• Auditing Skills

• Time Management Skills

• Keen to details

• Highly Analytical

• Benchmarking skills

• Ability to work in fast paced environment

• Problem Solving Skills