Business Process Manager

Converge ICT Solutions Inc.; Pasig; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Converge ICT Solutions Inc. seeks a senior Finance business process manager to lead SAP FICO governance and S/4HANA finance operations. You will drive process standardization, controls, and automation across accounts payable, general ledger, and related finance functions.

You will collaborate with Finance, IT, and implementation partners to deliver governance, testing, and post‑go‑live stabilization, ensuring scalable, auditable processes aligned with business goals.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, or a related field.
• Minimum 5–8 years of experience in Finance process management, SAP FICO, ERP implementation, or shared services operations.
• Strong hands‑on experience in SAP FICO is required.
• Formal SAP FICO certification is required.
• Experience with SAP S/4HANA, MM integration, and related finance processes.

Responsibilities

• Lead SAP FICO‑related finance process governance for SAP S/4HANA finance operations.
• Drive design, standardization, and automation of Finance and Accounting processes.
• Coordinate with IT, SAP teams, and partners for requirements, testing, deployment, and go‑live support.
• Develop and maintain finance process maps, policies, and governance frameworks.
• Ensure internal controls, audit readiness, and stakeholder alignment across Finance.

Skills

SAP FICO

SAP S/4HANA

Process governance

Finance knowledge

Education

Bachelor's degree in Finance/Accounting/Business/IT

Tools

ABAP

Jira

OpenText

Converge Payflow

Job description

The Business Process Manager is responsible for leading Finance and Accounting process governance, SAP-enabled transformation, process standardization, automation, internal control enhancement, and continuous improvement across Finance operations.

This role requires strong hands-on experience in SAP FICO and a formal SAP FICO certification, as the position will serve as a key Finance process and system governance lead for SAP S/4HANA-enabled Finance and Accounting operations. The role will work closely with Finance, Accounting, Accounts Payable, Treasury, Procurement, IT, SAP Functional teams, Implementation partners, and business process owners to ensure that finance processes are efficient, controlled, scalable, auditable, and aligned with business objectives.

The Finance Business Process Manager will lead or support initiatives involving SAP FICO process governance, SAP S/4HANA finance operations, Accounts Payable governance, Procure-to-Pay improvements, workflow automation, process documentation, internal controls, user adoption, issue resolution governance, and Finance transformation projects.

Key Responsibilities

SAP FICO and Finance Process Governance

• Lead Finance process governance for SAP S/4HANA, with strong focus on SAP FICO-related processes, controls, master data, reports, workflows, and integrations.

• Translate Finance and Accounting business requirements into SAP FICO process requirements, functional specifications, test scenarios, and operational controls.

• Work with SAP FICO, MM, ABAP, Basis, IT, and implementation partner teams to assess system enhancements, change requests, defects, and process improvement opportunities.

• Validate SAP FICO-related business impacts covering General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cost Center Accounting, Profit Center Accounting, Bank Accounting, and financial reporting.

• Ensure SAP FICO processes are aligned with Finance policies, internal controls, segregation of duties, audit requirements, and business reporting needs.

• Provide Finance-side leadership for SAP issue prioritization, defect triage, user acceptance testing, go-live readiness, and post-go-live stabilization.

Finance Business Process Management

• Lead the review, design, standardization, and improvement of Finance and Accounting business processes.

• Act as Finance representative and process owner support for cross-functional transformation projects.

• Identify process gaps, control weaknesses, duplication of work, manual activities, and automation opportunities.

• Develop and maintain finance process maps, policies, procedures, governance frameworks, and operating models.

• Ensure Finance processes are aligned with internal controls, audit requirements, business objectives, and SAP system capabilities.

Finance Transformation and Automation

• Lead or support SAP S/4HANA-enabled finance transformation initiatives involving Accounts Payable, General Ledger, Procurement, Treasury, Fixed Assets, and related Finance processes.

• Coordinate with SAP Functional resources, IT teams, implementation partners, and Finance users for requirements definition, solution validation, testing, deployment, and post-go-live stabilization.

• Support SAP-related process governance involving FICO, MM, ABAP developments, approval workflows, master data, reports, interfaces, and system enhancements.

• Ensure system changes are properly assessed from business process, control, user readiness, reporting, and operational impact perspectives.

Project Governance and Delivery

• Lead finance-side project management activities including business requirements gathering, solution review, risk assessment, SIT/UAT planning, defect triage, change readiness, cutover preparation, and go-live support.

• Prepare project status reports, executive updates, issue logs, decision papers, risk registers, and implementation plans.

• Facilitate workshops, working sessions, governance meetings, and stakeholder alignment discussions.

• Ensure project deliverables are completed on time, within agreed scope, and aligned with Finance governance standards.

Process Documentation and Internal Controls

• Develop, review, and maintain controlled documents such as policies, procedures, work instructions, process flows, forms, matrices, and governance documents.

• Ensure finance documentation is current, version-controlled, properly approved, and aligned with actual process execution.

• Support audit readiness by strengthening process traceability, approval controls, segregation of duties, documentation discipline, and evidence management.

• Partner with Finance Control, Internal Audit, Compliance, and process owners to address control gaps and process risks.

Continuous Improvement and Capability Building

• Apply Lean Six Sigma, root cause analysis, process reengineering, and continuous improvement tools to improve Finance operations.

• Lead process improvement initiatives that reduce manual work, improve turnaround time, strengthen controls, and enhance user experience.

• Develop training plans, user guides, communication materials, and adoption programs for new Finance processes and SAP-enabled workflows.

• Coach and support Finance users, process owners, and project teams on SAP process governance, system usage, internal controls, and continuous improvement practices.

Key Performance Indicators

• Timely delivery of Finance transformation and SAP process improvement initiatives.

• Effective governance of SAP FICO-related process changes, issues, enhancements, and controls.

• Reduction in manual activities, process delays, rework, and recurring SAP/process issues.

• Improvement in Accounts Payable and Procure-to-Pay process performance.

• Completion and maintenance of controlled Finance process documentation.

• User adoption rate for new systems, workflows, and process changes.

• Timely resolution or escalation of process and system issues.

• Improved audit readiness, control compliance, and process traceability.

• Stakeholder satisfaction across Finance, IT, Procurement, AP, Treasury, SAP Functional teams, and business users.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, Computer Engineering, Industrial Engineering, or a related field.

• Minimum of 5 to 8 years of relevant experience in Finance process management, SAP FICO process support, ERP implementation, Finance transformation, business process improvement, project management, or shared services operations.

• Strong hands-on experience in SAP FICO is required.

• Formal SAP FICO certification is required.

• Strong understanding of Finance and Accounting processes, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cost Center Accounting, Profit Center Accounting, Bank Accounting, financial reporting, and Procure-to-Pay.

• Experience working with SAP S/4HANA, SAP FICO configuration/process design, SAP MM integration, SAP VIM, workflow tools, Jira, or similar enterprise systems.

• Experience in project delivery, UAT/SIT coordination, stakeholder management, process documentation, internal controls, and change management.

• Strong analytical, communication, facilitation, and problem-solving skills.

Preferred Qualifications

• PMP, Lean Six Sigma, Agile, SAP S/4HANA Finance, SAP Activate, Business Process Management, or related certification is an advantage.

• Experience in Finance digital transformation, AP automation, ERP implementation, or post-go-live SAP process governance.

• Experience working with cross-functional teams, senior management, implementation partners, and technology teams.

• Knowledge of internal controls, segregation of duties, audit readiness, and ISO-style documentation is preferred.

• Experience in telecommunications, shared services, technology, infrastructure, or large-scale enterprise environments is an advantage.

• Exposure to SAP VIM, OpenText, Converge Payflow, SAP Fiori, SAP MM, SAP ABAP coordination, or Jira workflow governance is an advantage.