Business Partnership and Controlling Assistant Manager | McKinley West

Teleperformance; Taguig; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Teleperformance is seeking an experienced Finance Business Partner to deliver strategic financial guidance and support to business leaders. You will interpret results, provide forward-looking insights, and drive informed business decisions.

The role includes leading a finance team, enhancing processes, and partnering with stakeholders to translate data into actionable recommendations. Strong commercial acumen and communication skills are essential.

Qualifications

• Advanced knowledge of finance, financial analysis, and business partnering.
• Strong forecasting, planning, and budgeting capabilities.
• Proven ability to provide strategic, forward‑looking financial insights.
• Excellent communication to both finance and non‑finance stakeholders.

Responsibilities

• Act as a trusted finance advisor to stakeholders and leadership teams.
• Provide finance consulting and coaching, interpreting results, KPIs, and financial measures.
• Give forward-looking financial insights to support strategic decisions.
• Analyze market conditions, trends, and scenarios for informed decisions.
• Translate financial information into clear, practical recommendations.
• Identify risks and opportunities for performance improvement.
• Support evaluation of financial impact of strategic initiatives.

Skills

Finance partnering

Forecasting

Financial analysis

Stakeholder management

Leadership

Process improvement

Business acumen

Strategic guidance

Education

Bachelor's degree in Finance

Job description

Job Summary

We are looking for an experienced and commercially minded Finance Business Partner to provide strategic financial guidance and support to the business. This role will partner closely with business leaders and stakeholders to improve financial performance, provide forward-looking insights, and support informed business decision-making.

The successful candidate will leverage advanced financial knowledge and business acumen to interpret financial results, assess market conditions and business scenarios, identify opportunities for improvement, and translate financial data into actionable recommendations.

This position will also provide leadership and direction to team members, coordinate day-to-day operations, and contribute to the development and implementation of financial processes, policies, standards, and solutions.

Key Responsibilities

Financial Business Partnership

• Act as a trusted finance advisor and business partner to stakeholders and leadership teams.

• Provide finance consulting and coaching, including interpreting financial results, KPIs, and financial measures within the context of business operations.

• Provide forward-looking financial insights to support strategic and operational decision-making.

• Analyze market conditions, competitor performance, business trends, and alternative business scenarios.

• Translate complex financial information into clear, practical, and actionable business recommendations.

• Identify financial risks, opportunities, and performance improvement areas.

• Support business leaders in evaluating the financial impact of strategic initiatives and operational decisions.

Financial Analysis and Reporting

• Analyze financial performance and provide insights into key business drivers and trends.

• Improve the quality, accuracy, and reliability of internal and external financial data.

• Ensure financial information is effectively utilized to support business planning and performance management.

• Challenge assumptions and provide meaningful financial perspectives on business performance.

• Develop and support financial models, forecasts, scenarios, and other analytical tools as required.

• Monitor key financial and operational metrics and provide recommendations for improvement.

Process and Solution Development

• Participate in and lead the development and implementation of new financial solutions, projects, and initiatives.

• Identify opportunities to improve finance processes, reporting, controls, and operational efficiency.

• Contribute to the development and enhancement of finance policies, processes, and standards.

• Share best practices, knowledge, and expertise with colleagues and team members.

• Serve as a subject matter expert and point of contact for complex financial matters.

• Support the implementation of short- to medium-term initiatives within the assigned area.

Team Leadership and Management

• Coordinate the day-to-day operations of the finance team and ensure timely delivery of activities and services.

• Provide guidance, coaching, and direction to Finance Specialists and Support team members.

• Supervise and coordinate lower-level specialists and serve as the escalation point for complex matters.

• Assign and prioritize workloads while ensuring appropriate resource allocation.

• Monitor team performance, quality, and adherence to established processes and standards.

• Manage a mixed team of Specialist and Support roles.

• Take full responsibility for the employee lifecycle, including onboarding, performance management, development, engagement, and other people-management activities.

• Foster a collaborative, high-performing, and continuous-improvement-oriented team environment.

Required Qualifications and Skills

• Advanced knowledge and experience in finance, financial analysis, business partnering, or a related discipline.

• Strong understanding of financial performance management, financial analysis, forecasting, and business planning.

• Demonstrated ability to provide strategic and forward-looking financial insights.

• Strong commercial and business acumen, with the ability to connect financial performance to business operations.

• Proven experience in developing or implementing new financial solutions, processes, or projects.

• Strong analytical and problem-solving skills.

• Ability to interpret complex financial information and communicate insights effectively to both finance and non-finance stakeholders.

• Strong stakeholder management and consulting skills.

• Ability to identify business risks, opportunities, and alternative scenarios and provide sound financial recommendations.

• Strong understanding of finance policies, processes, controls, and standards.

• Excellent verbal and written communication skills.

• Strong organizational and time-management skills.

• Ability to manage multiple priorities and deliver results within defined timelines.

• Demonstrated ability to work independently and take ownership of complex assignments.

• Strong leadership, coaching, and people-management capabilities.

• Experience supervising or coordinating finance professionals and support staff.

• Ability to make tactical and operational decisions within a defined scope.

Leadership Competencies

The ideal candidate should demonstrate:

• Strategic Thinking – Ability to provide forward-looking financial insights and connect financial performance to broader business objectives.

• Business Acumen – Strong understanding of business operations, market conditions, and financial drivers.

• Influencing and Consulting – Ability to challenge, advise, and influence business stakeholders through data-driven insights.

• Leadership – Ability to provide direction, coach team members, and manage a diverse team.

• Problem Solving – Ability to address complex financial and business challenges and develop practical solutions.

• Continuous Improvement – Proactively identifies opportunities to improve processes, systems, and financial performance.

• Collaboration – Builds strong relationships across Finance and other business functions.

• Decision Making – Makes sound tactical and operational decisions based on financial data, business priorities, and established guidelines.

Role Scope

This is an advanced-level position that requires significant knowledge and experience within the professional area. The role is expected to:

• Lead or participate in the development of new solutions and projects.

• Provide expert advice and share best practices with colleagues.

• Manage and prioritize personal workload while providing direction to others.

• Act as a single point of contact for complex financial matters.

• Coordinate daily team operations and oversee the execution of short- to medium-term activities.

• Contribute to policies, processes, and standards within the assigned scope.

• Manage a mixed team of Specialist and Support roles.

• Take full employee lifecycle responsibility for team members.

• Balance strategic business partnering responsibilities with operational and people-management requirements.